German-Speaking Customer Support Agent - Relocation & Training Included

Next Job Abroad; Zürich; On-site; CHF 19,000 - 29,000; Full time

Benefits offered by this job

Relocation support

Fully paid training

Private health insurance

50+ employee benefits and perks

International environment

Job summary

Next Job Abroad seeks a German-speaking Customer Support Agent to join an international team in Sofia. You will handle customer inquiries across phone, email and chat, delivering friendly and efficient service while aligning with company guidelines.

Fluency in German and English is required along with strong communication skills. No prior experience is needed as full training and relocation support are provided, with long-term career opportunities in a global environment.

Qualifications

• Fluency in German and English.
• Strong communication and interpersonal skills.
• Customer-focused and helpful attitude.
• Good listening and problem-solving abilities.
• Ability to work independently and in a team.
• Willingness to learn and adapt to new processes.
• Positive, calm approach with customers.

Responsibilities

• Support customers and assist them with questions and requests.
• Communicate with customers via phone, email, and chat.
• Provide friendly, professional, and efficient service.
• Understand customer needs and find best solutions.

Skills

German

English

Communication

Teamwork

Job description

Next Job Abroad seeks a German-speaking Customer Support Agent to join an international team in Sofia. You will handle customer inquiries across phone, email and chat, delivering friendly and efficient service while aligning with company guidelines.

Fluency in German and English is required along with strong communication skills. No prior experience is needed as full training and relocation support are provided, with long-term career opportunities in a global environment.