Customer Service German Speaker w/Relocation package

Cross Borders Talents; Zürich; Vor Ort; CHF 13.000 - 19.000; Vollzeit

Benefits dieser Stelle

Meal allowance

Transport allowance

Health insurance

Relocation support

Zusammenfassung

Leading Technology Company in Portugal is seeking a Sales Support Specialist fluent in German and English. You will be the first point of contact for German-speaking customers, handling inquiries, managing reservations, and resolving technical issues while upholding the company’s high service standards.

The role offers a relocation package for eligible candidates relocating within Portugal, meal and transport allowances, health insurance from day one (with six months for full coverage), and a

Qualifikationen

• Fluent in German and English, written and spoken.
• Experience in customer service or sales support preferred.
• Tech-savvy with troubleshooting digital tools.

Aufgaben

• Support customers with sales-related inquiries, product information, and troubleshooting.
• Communicate across multiple channels: phone, email, chat, and social media.
• Tailor communication to reflect brand tone and customer needs.
• Handle escalations with empathy and a customer-first mindset.
• Log and manage all customer interactions with attention to detail.

Kenntnisse

German language

English language

Customer service

Sales support

Troubleshooting

Tools

Digital tools

Jobbeschreibung

Customer Service German Speaker w/Relocation package

Job Openings Customer Service German Speaker w/Relocation package

About the job Customer Service German Speaker w/Relocation package

Job Title:Customer Support German Speaker with Relocation Package
Department:Sales
Company:Leading Technology Company
Location:Portugal or Porto
Contract Type:CDD 6 months (with possibility of renewal)
Work Model:On-site

Work Schedule

Shifts:Monday to Friday, including bank holidays, between 08:00 and 20:00 (rotational shifts)

Saturday + Sunday: 8:00-17:00 (Rotational Shifts)

Days Off:2 days off per week

Salary & Compensation

Meal Allowance:7.23 per working day
Transport Allowance:20 per month
Health Insurance:Coverage starts from Day 1 (monthly contribution required), free after 6 months
Relocation Support:Provided for eligible candidates relocating within Portugal

Your Role

As aSales Support Specialist, you'll be the first point of contact for Italian-speaking customers. You'll handle inquiries, manage reservations, resolve technical issues, and ensure every interaction aligns with the company's high standards of service and professionalism.

What Youll Do

• Support customers with sales-related inquiries, product information, and troubleshooting
• Communicate across multiple channels: phone, email, chat, and social media
• Tailor communication to reflect brand tone and customer needs
• Handle escalations with empathy and a customer-first mindset
• Log and manage all customer interactions with attention to detail

Who You Are

Fluent inGermanandEnglish(spoken and written)
Experience in customer service or sales support (preferred)
Tech-savvy and comfortable with troubleshooting digital tools
Skilled in communication and multitasking
Resilient and calm under pressure, with a proactive attitude

Work remotely with a top technology brand while helping customers make informed decisions and enjoy a smooth experience. Be part of a collaborative and forward-thinking team