Front Office Agent (m/f/d)

Jobup; Saas-Fee; On-site; CHF 42,000 - 66,000; Full time

Benefits offered by this job

Employee discounts

Independent work

Development opportunities

Quality of life

Job summary

Wellnesshotel Schweizerhof in Saas-Fee invites applications for a Front Office Agent. Join a first-class hotel with spa, dining and mountain views, and a young, open team.

You will handle check-in/out, guest support, and coordination with housekeeping, service and spa; manage reservations across channels; and perform daily closings. German and English language skills required.

This is a full-time role for 01.06.2026 – 30.04.2027, with employee discounts and opportunities for development.

Qualifications

• Experience in a similar upscale hospitality role is beneficial.
• Fluent German and good English communication, written and spoken.
• Strong organizational skills and ability to work under pressure.

Responsibilities

• Check-in & check-out – ensure a smooth welcome and departure for guests.
• Personal care and advice – be the guest contact throughout their stay.
• Independent shift management – take responsibility and make decisions independently.
• Cross-departmental coordination & communication – work with housekeeping, service and spa.
• Processing reservations via all common channels.
• Daily closings & checking the accounts of all departments.

Skills

German language

English language

Communication skills

Organizational skills

Tools

Opera Cloud

Job description

Join the Wellnesshotel Schweizerhof**** as a Front Office Agent! Enjoy a vibrant work environment in stunning Saas-Fee.

Tasks

• Manage check-in and check-out processes smoothly for guests.
• Provide personalized guest support throughout their stay.
• Oversee shift operations and coordinate with other departments.

Skills

• Experience in a similar role within upscale hospitality is beneficial.
• Strong communication skills in German and English are required.
• Organizational skills and the ability to work under pressure.

Jobs - Reception

Front Office Agent

The Wellnesshotel Schweizerhof**** is one of the leading first-class hotels in Saas-Fee with the following capacities: 40 comfort rooms and 8 suites (90 beds), 120 seats in the Hofsaal restaurant, 40 seats in the lounge and bar. It is centrally located yet quiet with a fantastic view of the Allalinhorn. A wine cellar with fine Valais wines, exquisite evening menus and specialties in the Hofsaal restaurant as well as a 1000 sqm spa with swimming pool, whirlpool, sauna area and fitness room for relaxation complete the offer.

Front Office Agent (m/f/d)

from June 2026 or by arrangement until 30 April 2027

Type of position

• Full-time / June - April 2027

Period

• 01.06.2026 - 30.04.2027

Our profile

• Your benefits...

• A pleasant working atmosphere with a young and open team
• Attractive employee discounts at the hotel and with our partner hotels
• The trust to work independently and responsibly
• Development opportunities
• A workplace in a region with high recreational value and good quality of life

Your profile

• Your tasks

• Check-in & Check-out – You ensure a smooth process and warmly welcome our guests
• Personal care and advice – You are the contact person for our guests throughout their entire stay
• Independent shift management – You take responsibility and make decisions independently
• Various administrative tasks – from email correspondence to data maintenance
• Cross-departmental coordination & communication – close cooperation with housekeeping, service and spa
• Processing reservations via all common channels
• Daily closings & checking the accounts of all departments

Your profile

• Experience in a similar position in upscale hospitality is an advantage
• Knowledge of Opera Cloud is a plus but not a requirement
• Very good language skills:
• o German: native speaker or very good knowledge in spoken and written form
• o English: good communication skills in spoken and written form
• o French or other languages are an advantage
• Sense of responsibility & initiative – you are proactive, think ahead and are solution-oriented
• Enthusiasm & team spirit – you enjoy working with people and are a genuine host
• Organisational talent & resilience – you keep an overview even in stressful situations

• Explore more!

Are you keen on a new adventure in the Valais mountains? We are a young, competent, lively team looking for a new member. We strive for high guest satisfaction, love guest service and stand for quality rather than quantity. Interested?

Contact

Wellnesshotel Schweizerhof

Ms Jacqueline Schmutz & Mr David Claerebout

Haltenstrasse 10

3906 Saas-Fee

[phone]

[e-mail] & [e-mail]

www.schweizerhof-saasfee.ch