Field Technician

Rival; Zürich; Vor Ort; CHF 65.000 - 90.000; Vollzeit

Zusammenfassung

Rival in Zürich is seeking a hands-on Field Technician to support maintenance, testing and operation of advanced robotic systems. You will represent the company in the field and adapt to unexpected challenges while delivering professional technical support.

This role involves production support, continuous improvement of processes and instruction guides, and close collaboration with software, hardware and operations teams. Travel to field locations is required, with a focus on safety and quality.

Qualifikationen

• Degree or apprenticeship in mechatronics, robotics, or equivalent.
• Proven ability to work independently in the field, diagnose problems under pressure, and perform quick, effective repairs without immediate supervision.
• Ability to follow structured procedures, deployment checklists, safety protocols, and quality standards even in dynamic environments.

Aufgaben

• On-site troubleshooting and first response to diagnose and resolve mechanical, electrical, and software issues.
• Collect operational data, monitor logs, and provide insights to engineering teams.
• Perform preventive maintenance and inspections to maximize system uptime.
• Assist with robot production, assembly, and quality checks.
• Create and update work instructions and SOPs based on field learnings.
• Manage spare parts and field stock to ensure deployment readiness.
• Uphold safety standards across workshop and field environments.
• Collaborate with software, hardware, and operations engineers to relay field observations.
• Support test campaigns in lab and field, recording results and flagging anomalies.

Kenntnisse

Independent field work

Troubleshooting

Data collection

Documentation

Safety compliance

English proficiency

Ausbildung

Degree or apprenticeship in mechatronics/robotics

Jobbeschreibung

We are seeking a hands-on, resourceful, and detail-oriented Field Technician to support the maintenance, testing and operation of our advanced robotic systems. As a Field Technician, you will be responsible not only for preparing and maintaining the robotic platforms but also for representing our company in the field, adapting to unexpected challenges, and directly supporting testing with professionalism and technical expertise. As part of this role, you will also assist with production processes for the business and provide continuous improvement in terms of processes and instruction guides.

What you’ll be doing

• On-site Troubleshooting and First Response: Independently diagnose and resolve mechanical, electrical, and software issues, often under time pressure and changing conditions, utilizing established ticketing systems. Data Collection and Reporting: Collect operational data, monitor system logs, and provide insights to engineering teams for system refinement.
• Preventive Maintenance and Inspection: Perform scheduled maintenance routines, visual inspections, and component replacements to maximize system uptime and extend hardware life.
• Production and Assembly Support: Assist with robot assembly, sub-systemi integration, and quality checks during production runs, ensuring builds meet engineering specifications.
• Process Documentation and Continuous Improvement: Create, update, and refine work instructions, standard operating procedures (SOPs), and deployment checklists based on field learnings and evolving best practices.
• Inventory and Spare Parts Management: Track spare parts, consumables, and tooling; coordinate restocking and ensure field kits are complete and deployment-ready.
• Safety and Compliance: Uphold workplace health and safety standards across workshop and field environments, including proper handling of batteries, electrical systems, and heavy equipment.
• Cross-functional Collaboration: Work closely with software, hardware, and operations engineers to relay field observations, validate fixes, and support iterative design improvements.
• Test Execution and Validation: Support structured testing campaigns—both in the lab and in the field by following test protocols, recording results, and flagging anomalies for engineering review.

What you must have

• Degree or apprenticeship in mechatronics, robotics, or equivalent.
• Proven ability to work independently in the field, diagnose problems under pressure, and perform quick, effective repairs without immediate supervision.
• Ability to follow structured procedures, deployment checklists, safety protocols, and quality standards even in dynamic environments.

Willingness and ability to travel to field locations - sometimes on short notice. Interest in both maintaining and operating robotics systems.

• Working proficiency in English.

Get some bonus points

• Flexibility for shifts or extended hours during critical operations.
• Prior experience with operations of robotics or equivalent.