Robotics Field Technician — On-Site Maintenance & Testing

Amazon; Zürich; On-site; CHF 70,000 - 90,000; Full time

Job summary

Amazon is seeking a hands-on Field Technician to support maintenance, testing and operation of our advanced robotic systems in Zürich. You will diagnose and repair mechanical, electrical and software issues on-site, prepare platforms for deployment, and represent the company in the field.

You will collect operational data, contribute to continuous improvement, assist with robot assembly, manage field inventories, and follow safety and deployment SOPs in collaboration with software and hardware

Qualifications

• Degree or apprenticeship in mechatronics, robotics, or equivalent.
• Ability to travel to field locations, sometimes on short notice.
• Ability to follow structured procedures, deployment checklists, safety protocols, and quality standards in dynamic environments.
• Willingness to work shifts for critical operations.
• Experience with robotics operations preferred.

Responsibilities

• On-site troubleshooting and first response: diagnose and resolve mechanical, electrical, and software issues.
• Data collection and reporting: monitor system logs and provide insights to engineering teams.
• Preventive maintenance and inspection: perform scheduled maintenance and component replacements.
• Production and assembly support: assist with robot assembly and sub-system integration.
• Process documentation and continuous improvement: create/update SOPs and deployment checklists.
• Inventory and spare parts management: track parts and ensure field kits are complete.
• Safety and compliance: uphold safety standards in workshop and field.
• Cross-functional collaboration: work with software, hardware, and operations engineers.
• Test execution and validation: support testing campaigns in lab and field according to protocols.

Skills

Independence in field work

Troubleshooting

English proficiency

Education

Degree or apprenticeship in mechatronics/robotics

Job description

Amazon is seeking a hands-on Field Technician to support maintenance, testing and operation of our advanced robotic systems in Zürich. You will diagnose and repair mechanical, electrical and software issues on-site, prepare platforms for deployment, and represent the company in the field.

You will collect operational data, contribute to continuous improvement, assist with robot assembly, manage field inventories, and follow safety and deployment SOPs in collaboration with software and hardware