Robotics Field Technician: On-Site Maintenance & Troubleshooting

Rival; Zürich; On-site; CHF 65,000 - 90,000; Full time

Job summary

Rival in Zürich is seeking a hands-on Field Technician to support maintenance, testing and operation of advanced robotic systems. You will represent the company in the field and adapt to unexpected challenges while delivering professional technical support.

This role involves production support, continuous improvement of processes and instruction guides, and close collaboration with software, hardware and operations teams. Travel to field locations is required, with a focus on safety and quality.

Qualifications

• Degree or apprenticeship in mechatronics, robotics, or equivalent.
• Proven ability to work independently in the field, diagnose problems under pressure, and perform quick, effective repairs without immediate supervision.
• Ability to follow structured procedures, deployment checklists, safety protocols, and quality standards even in dynamic environments.

Responsibilities

• On-site troubleshooting and first response to diagnose and resolve mechanical, electrical, and software issues.
• Collect operational data, monitor logs, and provide insights to engineering teams.
• Perform preventive maintenance and inspections to maximize system uptime.
• Assist with robot production, assembly, and quality checks.
• Create and update work instructions and SOPs based on field learnings.
• Manage spare parts and field stock to ensure deployment readiness.
• Uphold safety standards across workshop and field environments.
• Collaborate with software, hardware, and operations engineers to relay field observations.
• Support test campaigns in lab and field, recording results and flagging anomalies.

Skills

Independent field work

Troubleshooting

Data collection

Documentation

Safety compliance

English proficiency

Education

Degree or apprenticeship in mechatronics/robotics

Job description

Rival in Zürich is seeking a hands-on Field Technician to support maintenance, testing and operation of advanced robotic systems. You will represent the company in the field and adapt to unexpected challenges while delivering professional technical support.

This role involves production support, continuous improvement of processes and instruction guides, and close collaboration with software, hardware and operations teams. Travel to field locations is required, with a focus on safety and quality.