Deskside Support Engineer

TestYantra Software Solutions; Genf; Hybrid; CHF 110.000 - 135.000; Vollzeit

Zusammenfassung

TestYantra Software Solutions is seeking a Senior Desk Side Support Engineer to provide high-quality onsite and remote IT support across Switzerland and global locations. The role requires 7–9 years of experience and fluent English and French (preferred).

You will support enterprise environments with 1,000+ users and VIP/executive stakeholders. Ideal candidates will handle Windows 10/11, Microsoft 365, Active Directory/Azure AD, Intune, SCCM/MECM, ServiceNow, networking and endpoint security,

Qualifikationen

• 7–9 years of experience in desk-side/IT support.
• Fluent in English and French (Preferrable).
• Experience supporting enterprise environments with 1,000+ users and multinational teams.

Kenntnisse

Desktop Support

Windows 10/11

Microsoft 365

Active Directory

Azure AD

Intune

SCCM/MECM

ServiceNow

VIP Support

Networking Troubleshooting

Meeting Room Tech

Endpoint Security

Hardware Support

Asset Management

ITIL SLA KPI

Tools

ServiceNow

Azure AD

SCCM/MECM

Jobbeschreibung

We are looking for an experienced Senior Desk Side Support Engineer to provide high-quality onsite and remote IT support across Switzerland and global business locations.
Experience: 7–9 years
Languages: Fluent in English & French (Preferrable)

Key Skills:

• Desktop / Desk-Side / EUC Support
• Windows 10/11
• Microsoft 365 & Teams
• Active Directory / Azure AD / Microsoft Entra ID
• Intune & SCCM/MECM
• ServiceNow / ITSM
• VIP & Executive Support
• VPN, TCP/IP, DNS, DHCP & Wi-Fi troubleshooting
• Teams / Zoom / Webex & Meeting Room Support
• Endpoint Security, BitLocker & Patch Management
• Hardware, Peripheral & Printer Support
• Asset & Lifecycle Management
• ITIL / SLA / KPI Management

Ideal candidates will have experience supporting enterprise environments with 1,000+ users, VIP/executive stakeholders, and multinational teams. Swiss/European or financial-services experience is a strong advantage.