Delivery Manager (Commodity area)

EPAM Systems; Genf; On-site; CHF 140,000 - 190,000; Full time

Benefits offered by this job

5 weeks vacation

ESPP

Extended pension plan

Learning & development opportunities

Job summary

EPAM Systems, Inc. in Geneva, Switzerland, is seeking a Delivery Manager to lead end-to-end delivery for a strategic enterprise account in a hybrid work model.

You will partner with account management and technology leadership to govern scope, timelines and budgets, manage risks, and drive AI-enabled and automation-driven delivery improvements across multiple initiatives.

Qualifications

• Proven delivery leadership in consulting, outsourcing or large IT engagements.
• Experience managing multi-stream enterprise programs and full client accounts.
• Strong SDLC understanding with Agile and Waterfall delivery.

Responsibilities

• Own end-to-end delivery for a full client account across initiatives, ensuring scope, timelines, quality and budget.
• Establish governance frameworks, operating cadence and reporting for transparency.
• Enable data-driven management using KPIs, dashboards and operational metrics.
• Act as the primary EPAM delivery counterpart for client leadership, fostering trust and long-term engagement.
• Proactively manage risks, escalations and expectations in a no-surprise delivery culture.
• Maintain delivery financial health, including forecasting, margin control and cost optimization.
• Oversee contractual delivery under MSAs and SOWs, ensuring scope control and change management.
• Partner with Account Management to identify delivery-led growth opportunities and respond to RFPs/RFIs.
• Ensure staffing, onboarding, coaching and performance management across delivery teams.
• Support adoption of GenAI and automation practices within delivery workflows.

Skills

Delivery leadership

Program management

Stakeholder management

Communication

Agile & Waterfall

Multicultural teams

Tools

Azure

AWS

GCP

Job description

We're looking for a Delivery Manager to join our team in Geneva, Switzerland in a hybrid working mode. This role will strengthen our Commodity Trading & Agritech (CT&A) portfolio by leading end-to-end delivery management for one of EPAM’s strategic enterprise accounts. You will oversee the full delivery scope, ensure strong client engagement and maintain predictable, high-quality execution while enabling scalability and operational efficiency.As the primary delivery leader, you will partner with Account Management and Technology leadership, balancing governance, financial control, contractual compliance and people leadership to deliver measurable business outcomes. The role also includes driving adoption of GenAI-enabled and automation-driven practices across delivery to optimize speed, cost and innovation.ResponsibilitiesOwn end-to-end delivery for a full client account across multiple initiatives, ensuring adherence to scope, timelines, quality and budgetEstablish governance frameworks, operating cadence and reporting for transparency and continuous improvementEnable data-driven management using KPIs, dashboards and operational metricsAct as the primary EPAM delivery counterpart for client leadership, fostering trust and long-term engagementProactively manage risks, escalations and expectations in a no-surprise delivery cultureMaintain delivery financial health, including forecasting, margin control and cost optimizationOversee contractual delivery under MSAs and SOWs, ensuring scope control, change management and compliancePartner with Account Management to identify delivery-led growth opportunities and support RFP/RFI responsesEnsure effective staffing, onboarding, coaching and performance management across delivery teamsApply EPAM delivery standards, proposing continuous improvements of operating models and practicesSupport adoption of generative AI and automation practices within delivery workflows to enhance future-readinessRequirementsProven experience in delivery leadership roles within consulting, outsourcing or large-scale IT engagements (e.g., Delivery Manager, Program Manager, Engagement Lead)Experience managing multi-stream enterprise programs and full client accountsStrong expertise in scope control, milestone governance and contractual delivery under MSAs and SOW frameworksPractical understanding of technology consulting compliance areas (data privacy, confidentiality, scope governance)Solid technology awareness across ERP platforms, data ecosystems, integrations and hybrid or multi-cloud architectures (Azure, AWS, GCP preferred)In-depth understanding of SDLC methodologies with experience in both Agile and Waterfall deliveryAbility to bridge business objectives with technical execution, leading engineering and architecture teams toward solution ownershipStrong communication, stakeholder management and leadership abilities in distributed, multicultural environmentsFluent English and FrenchNice to haveExposure to Generative AI and automation practices within delivery governance or solution engineering contextsExperience contributing to client commercial discussions, contract renewals or RFP/RFI processesWe offer5 weeks of vacationEPAM Employee Stock Purchase Plan (ESPP)Enhanced parental leaveExtended pension planDaily sickness allowance insuranceEmployee assistance programGlobal business travel medical and accident insuranceLearning and development opportunities including in-house training and coaching, professional certifications, and courses• Please note that any offers will be subject to appropriate background checks• We do not accept CVs from recruiting or staffing agencies• For this position, we are able to consider applications from the following:- Swiss nationals- EU/EFTA nationals- Third-country nationals based in Switzerland with an appropriate work permit- Displaced people from Ukraine who are currently in Switzerland and hold, or have already applied for, S permits