Delivery Manager

EPAM Systems; Genf; Hybrid; CHF 140,000 - 210,000; Full time

Benefits offered by this job

5 weeks vacation

ESPP

Enhanced parental leave

Extended pension plan

Sickness insurance

Employee assistance program

Travel insurance (medical & accident)

Job summary

EPAM Systems in Geneva, Switzerland, is seeking a Delivery Manager to lead end-to-end delivery across multiple initiatives in a hybrid setup, aligning scope, timelines and quality for clients in the Romandie region. You will establish trust-based client relationships, drive delivery excellence and enable AI-driven practices across the software lifecycle, collaborating with account and technical leadership.

This role offers growth opportunities within EPAM's Swiss market and requires strong

Qualifications

• Experience in delivery leadership roles (Delivery Manager, Program Manager, Engagement Lead) within consulting or IT services.
• Experience governing delivery under MSAs and SOWs, including scope and change management.
• Strong understanding of data privacy concepts and delivery obligations.

Responsibilities

• Oversee end-to-end delivery across multiple initiatives, ensuring alignment with scope, quality, budget and timelines.
• Implement delivery governance, pacing and reporting for transparency and continuous improvement.
• Apply data-driven management using KPIs, dashboards and operational metrics.
• Lead AI adoption and enablement to enhance productivity in delivery processes.
• Build and maintain trust-based relationships with client stakeholders as the main point of contact.
• Manage risks, changes and escalations to ensure predictable delivery.
• Manage financial aspects of delivery, including forecasting, margin control and cost efficiency.
• Ensure compliance with MSAs and SOWs, maintaining scope control and contractual adherence.
• Drive effective staffing, onboarding, coaching and performance management within delivery teams.
• Collaborate with account management and technical leadership to support growth opportunities and transformation initiatives.

Skills

Delivery leadership

Stakeholder management

MSA/SOW governance

Data privacy awareness

AI adoption

AI tooling awareness

Agile & Waterfall

English & French communication

Tools

Azure

AWS

GCP

ERP platforms

Job description

We're looking for a Delivery Manager to join our team in Geneva, Switzerland in a hybrid working mode. In this role, you will manage end-to-end delivery across multiple initiatives for clients in the Romandie region, ensuring alignment with scope, timelines and quality standards. You will play a key part in establishing trust-based client relationships, driving delivery excellence and enabling AI-driven practices across the software development lifecycle. This is an opportunity to influence critical programs across diverse industries and contribute to EPAM's growth in the Swiss market.

Responsibilities

• Oversee end-to-end delivery across multiple initiatives, ensuring alignment with scope, quality, budget and timelines
• Implement delivery governance, pacing and reporting for transparency and continuous improvement
• Apply data-driven management using key performance indicators, dashboards and operational metrics
• Lead AI adoption and enablement to enhance productivity in delivery processes
• Build and maintain trust-based relationships with client stakeholders as the main point of contact
• Manage risks, changes and escalations to ensure predictable delivery
• Manage financial aspects of delivery, including forecasting, margin control and cost efficiency
• Ensure compliance with Master Service Agreements (MSAs) and Statements of Work (SOWs), maintaining scope control and contractual adherence
• Drive effective staffing, onboarding, coaching and performance management within delivery teams
• Collaborate with account management and technical leadership to support growth opportunities and transformation initiatives

Requirements

• Proven experience in delivery leadership roles (Delivery Manager, Program Manager, Engagement Lead) within consulting or IT services
• Strong background in managing complex projects and client stakeholder relationships
• Experience governing delivery under MSAs and SOWs, including scope and change management
• Understanding of technology-related legal concepts such as data privacy and delivery obligations
• Technical exposure to enterprise environments, ERP platforms, cloud ecosystems such as Azure, AWS or GCP and system integrations
• Practical knowledge of the software development lifecycle, with Agile and Waterfall experience
• Hands-on experience using AI tools such as coding assistants, agentic frameworks and large language model APIs
• Ability to demonstrate AI adoption in real delivery work
• Ability to identify and quantify AI use cases and articulate value to technical and business stakeholders
• Strong communication and stakeholder management skills, with professional fluency in English and French

Nice to have

• Familiarity with the Geneva and Romandie business environment and local client expectations
• Experience in governance or engineering transformation using generative AI techniques
• Exposure to business development activities such as contributions to requests for proposal (RFPs) and requests for information (RFIs)

We offer

• 5 weeks of vacation
• EPAM Employee Stock Purchase Plan (ESPP)
• Enhanced parental leave
• Extended pension plan
• Daily sickness allowance insurance
• Employee assistance program
• Global business travel medical and accident insurance
• Learning and development opportunities including in-house training and coaching, professional certifications, and courses
• Please note that any offers will be subject to appropriate background checks
• We do not accept CVs from recruiting or staffing agencies
• For this position, we are able to consider applications from the following:
• - Swiss nationals
• - EU/EFTA nationals
• - Third-country nationals based in Switzerland with an appropriate work permit
• - Displaced people from Ukraine who are currently in Switzerland and hold, or have already applied for, S permits