CRM Key Account Manager — Strategic Patient Pathways

Jobs2Web; Basel; On-site; CHF 110,000 - 170,000; Full time

Benefits offered by this job

Flexible working arrangements

Learning & development

Competitive salary package with bonus

Assigned sales territory

Mental health support

Job summary

Boehringer Ingelheim Switzerland is seeking a CRM Key Account Manager to drive strategic engagement with hospitals, group practices and HCP networks across Switzerland. You will coordinate cross-functional teams to deliver patient-centered solutions in the CRM space.

The role requires strong account management, marketing and negotiation skills, with fluency in English and local Basel-region language. Travel across Switzerland is expected for field-based activities.

Qualifications

• Healthcare or commercial background with a focus on marketing, sales and account management.
• Proven experience in account management including business development.
• Experience with hospitals, group practices, HCP networks or digital health providers.
• Excellent communication, negotiation and project management skills.
• Fluent in English and the local language (German/French/Italian depending on Basel region).
• Digital fluency: analytics, CRM platforms, telehealth models, Office, Veeva, Power BI, Salesforce.
• Must reside in Switzerland or be willing to relocate.

Responsibilities

• Lead strategic account planning and execution for CRM objectives.
• Serve as lead for assigned hospitals/accounts with national/regional reach.
• Coordinate cross-functional teams to deliver integrated solutions.
• Map stakeholder ecosystems and drive adoption and formulary inclusion.
• Engage HCP networks and hospital/group practice accounts to strengthen relationships.

Skills

Healthcare background

Sales

Account management

Marketing

Business development

Hospital networks

HCP networks

Digital health

Communication

Negotiation

Project management

CRM tools

Analytics

Relocation willingness

Education

Healthcare/commercial background

Tools

CRM platforms (Veeva/Salesforce)

Power BI

Microsoft Office

Job description

Boehringer Ingelheim Switzerland is seeking a CRM Key Account Manager to drive strategic engagement with hospitals, group practices and HCP networks across Switzerland. You will coordinate cross-functional teams to deliver patient-centered solutions in the CRM space.

The role requires strong account management, marketing and negotiation skills, with fluency in English and local Basel-region language. Travel across Switzerland is expected for field-based activities.