Critical Operations Technician - Switzerland

STACK Infrastructure EMEA; Rafz; Vor Ort; CHF 90.000 - 110.000; Vollzeit

Zusammenfassung

STACK Infrastructure EMEA is seeking a Critical Operations Technician to join the local Critical Operations Team for a Zürich-area data center. You will perform maintenance on electrical and mechanical equipment, monitor alarms, and troubleshoot complex systems across a 24/7 shift schedule.

The role requires autonomy, strong problem-solving, and teamwork in a demanding environment. The ideal candidate has trade certification in electrical or mechanical fields, experience with critical

Qualifikationen

• Trade certificate or vocational education in Electrical or Mechanical discipline or equivalent.
• Experience with electrical or mechanical systems in a data center or critical environment preferred.
• Strong maintenance knowledge and ability to perform complex tasks with autonomy.
• Ability to work alone or in a team and learn new skills quickly.
• Good written and verbal English; local language skills are a plus.

Aufgaben

• Perform operational, preventive, and corrective maintenance on mechanical and electrical equipment.
• Conduct routine inspections and ensure compliance with quality and efficiency standards.
• Monitor alarms from BMS/EPMS and respond appropriately.
• Troubleshoot systems using diagrams and schematics; report faults.
• Isolate and reinstate electrical, cooling, fire alarm, and gas systems as needed.
• Manage emergencies and escalate incidents per procedures.
• Ensure plant equipment operates efficiently and in compliance with best practices.
• Keep logs in the Facility Management System and handle vendor reports.
• Support technical quotations and execution of projects; maintain documentation storage.
• Participate in ongoing training and handover information within the team.

Kenntnisse

Electrical systems

Mechanical systems

Maintenance fundamentals

Autonomy

Teamwork

Attention to detail

Learning mindset

Interpersonal skills

MS Office

Ausbildung

Electrical or Mechanical trade certificate or vocational education

Tools

BMS

EPMS

Facility Management System

Jobbeschreibung

The Role

As part of the local Critical Operations Team, Critical Operations Technicians (COT) ensure the data center is operating smoothly and efficiently 24/7/365, with no downtime of critical services. Critical Operations Technicians are responsible for the inspection, operation and maintenance of all equipment associated with the data center. They are expected to be technically strong with great troubleshooting abilities and a desire to learn and work in a demanding yet rewarding team environment. The Critical Operations Team's on-site presence is organized in a 24/7 shift schedule, ensuring coverage at all hours of the day, year-round.

Key Responsibilities

• Perform operational, preventive, and corrective maintenance on all mechanical and electrical equipment as assigned.

• Conduct daily and weekly routine inspections on critical equipment, rooms, and systems, ensuring compliance with quality and efficiency standards.

• Monitor, respond to, and act on alarms from Building Management Systems (BMS), Electrical Power Management Systems (EPMS), and other monitoring tools.

• Troubleshoot electrical and mechanical systems, interpreting diagrams and schematics to detect, repair, and report faulty equipment or unusual conditions.

• Carry out isolation and reinstatement of electrical, cooling, fire alarm, and gas suppression systems when required and authorized.

• Manage and react to emergency situations involving critical equipment, escalating incidents according to established processes and procedures.

• Ensure all plant equipment operates at maximum efficiency and in compliance with industry best practices and regulations.

• Escort personnel when required for security or operational reasons (e.g. clients and vendors).

• Ensure compliance with housekeeping rules, facility manuals, and service agreements, managing vendor reports and follow-ups.

• Maintain accurate logs of completed and pending work in the Facility Management System.

• Support the preparation of technical work quotations and execution of assigned projects and programs.

• Maintain proper storage of documentation related to building infrastructure, systems, and tools.

• Participate in ongoing training, development, and drills to stay updated in relevant disciplines.

• Ensure a proper handover of relevant information within the team as needed.

Job Practicalities / Skills, Knowledge, Experience and Qualifications

• Preferably in possession of trade certificate and/or vocational education degree within Electrical or Mechanical discipline or equivalent.

• Preferably experienced with electrical or mechanical systems in a critical environment and/or within a data center.

• In-depth knowledge of various maintenance fundamentals to deal with service and repairs.

• Ability to perform a range of complex work activities with some degree of personal responsibility and autonomy.

• Ability to work alone or collaboratively in a team.

• Attention to detail while maintaining a broad perspective

• Desire and ability to learn new skills and systems.

• Effective interpersonal skills for collaboration with vendors and clients.

• IT and computer skills (MS Office suite) with ability to work in and learn various operating software tools and systems.

• Good written and verbal skills in English and local language (German/Scandinavian/French/Italian languages are a plus).

• Service-oriented mindset with a focus on client satisfaction.

Preferred start date: November 2026. However, an earlier start date may be discussed and arranged depending on the candidate's availability.

All applications will be treated confidentially.