Chef de Service (m/w/d) 100%

Jobup; Zürich; On-site; CHF 90,000 - 130,000; Full time

Benefits offered by this job

14 weeks maternity/paternity leave

13th month salary

Mobile phone subscription

SWICA health insurance

Employee discounts (Ospena Group)

Migros Bank discounts

Activ Fitness discount

Job summary

Frascati is seeking a Head of Service (m/f/d) for full-time employment in Zürich. You will deputise for the manager, supervise all service stations, and actively drive sales through upselling and cross-selling while leading and coaching service staff.

The role requires completed vocational training (EFZ) in hospitality, with advanced qualifications in gastronomy advantageous, and several years of service experience.

Qualifications

• Completed vocational training (EFZ) in hospitality with a focus on guest service.
• Gastronomy sector federal diploma or higher certificate advantageous for progression.
• Several years of professional service experience is required.
• Service mindset focused on guest satisfaction and role modelling.

Responsibilities

• Deputise during the absence of the manager or deputy.
• Supervise all service stations and work at a service station.
• Active selling, upselling, cross-selling to guests.
• Introduce and motivate service staff; train new employees.
• Handle payments with guests; manage writing menus, inventory, emails, cash register, etc.

Skills

German (C1)

IT skills

Service mindset

Strong affinity for food

English (advantageous)

Italian (advantageous)

Education

EFZ vocational training in hospitality

Hotel/tourism federal diploma/advanced certificate advantageous

Job description

Head of Service (m/f/d) 100%

Whether crispy pizzas, finest pasta creations, traditional fish and meat dishes or homemade dolci, the Frascati team pampers its guests in a stylish ambience with the highest quality standards.

What you will achieve

• Deputise during the absence of the manager or deputy
• Supervise all service stations and work at a service station
• Active selling, additional sales, up-selling, cross-selling
• Introduction of new employees and motivating service staff
• Handling payments with guests
• Writing menus, inventory, emails, cash register etc.

What you bring

• Education: Completed vocational training (EFZ)
• Specialisation: Hotel/tourism vocational school with federal diploma or successfully completed basic training with federal certificate of competence and higher professional examination in the gastronomy sector advantageous
• Professional experience: Several years of experience in service
• A passion for the host role. Service to guests is central to you. You implement this service mindset uncompromisingly and act as a role model
• A strong affinity for food
• Very good IT user skills
• German (C1)
• Italian (ADVANTAGEOUS)
• English (ADVANTAGEOUS)

What we offer you

• Flexible working hours: We offer flexible working hours as well as part-time positions
• Maternity/paternity leave: We offer 14 weeks maternity and 2 weeks paternity leave
• Fair wages: With us you receive a 13th monthly salary as well as a salary above the L-GAV guidelines
• Mobile phone subscription: Benefit from discounted conditions on mobile phone subscriptions
• Social benefits: Benefit from attractive premium discounts on selected supplementary insurances with SWICA
• Catering: Free meals during working hours
• Migros Bank: Benefit from special conditions at Migros Bank / Generali Insurance
• Employee offers: Attractive employee benefits from the Migros range and 25% discount in all establishments of the Ospena Group AG
• Sports and fitness offers: CHF 200 discount for an Activ Fitness subscription
• Targeted support: We demand, promote and give recognition
• Training and further education: Our employees are supported and encouraged through internal and external training opportunities

Contact

Ms Idda Karina Egüez
HR Administrator