Banquets Chef de Rang — Luxury Event Service Lead

Mandarin Oriental Group; Genf; On-site; CHF 75,000 - 95,000; Full time

Benefits offered by this job

Daily staff meals

Uniform provided

Job summary

Mandarin Oriental, Geneva is seeking a Chef de Rang Banquets to join the Banquets Department. Based at Mandarin Oriental, Geneva, you will contribute to flawless banquet service and guest experiences, supervising servers and casual staff during events, and coordinating with other departments for seamless execution.

The role emphasizes delivering exemplary service, strong guest relations, and adherence to Mandarin Oriental standards, HACCP, and safety policies in a luxury hotel setting.

Qualifications

• Experience as Chef de Rang or Senior Waiter in luxury hotel, banqueting, or fine dining.
• Excellent guest service standards and attention to detail.
• Knowledge of HACCP and health & safety procedures preferred.

Responsibilities

• Ensuring banquet rooms and event spaces are perfectly prepared prior to service.
• Delivering exceptional service standards for banquets, conferences and events.
• Welcoming guests warmly and providing personalised service in line with brand standards.
• Supervising servers and casual employees during events and maintaining service quality.
• Maintaining strong guest relations and complete guest satisfaction throughout the event.
• Coordinating banquet operations with other hotel departments for seamless events.
• Managing banquet equipment and maintaining tools, furniture, and facilities.
• Monitoring cleanliness, organization and stock in banquet offices and storage areas.
• Assisting with guest billing when required.

Skills

Fluent in FR & EN

Strong organizational skills

Leadership & supervision

Job description

Mandarin Oriental, Geneva is seeking a Chef de Rang Banquets to join the Banquets Department. Based at Mandarin Oriental, Geneva, you will contribute to flawless banquet service and guest experiences, supervising servers and casual staff during events, and coordinating with other departments for seamless execution.

The role emphasizes delivering exemplary service, strong guest relations, and adherence to Mandarin Oriental standards, HACCP, and safety policies in a luxury hotel setting.