Aviation Customer Service Intern – Basel (6 months)

Jet Aviation Inc.; Basel; On-site; CHF 17,000 - 23,000; Full time

Benefits offered by this job

International environment

Opportunities to gain hands-on 경험

On-site gym access

Employee discounts (airlines, hotels,…

Jet events and internship community

Job summary

Jet Aviation Basel is offering a six-month internship in Customer Service, designed for students seeking hands-on experience in an aerospace environment. You will join our Basel team, support daily operations, and contribute to projects shaping the customer journey.

As an intern, you will provide reception services at our new Basel headquarters, help improve internal processes, coordinate daily needs from subtenants, and assist Customer Service Management with ongoing tasks and initiatives.

Qualifications

• Currently enrolled in a relevant study program (e.g. Hospitality, Business Administration, Tourism, or a related field).
• Experience in reception, front office, or hospitality roles in a leading hospitality environment.
• Comfortable working in a fast-paced and dynamic environment.
• Strong interest in developing and improving processes and procedures.
• Quick learner with a proactive mindset and the ability to work independently.
• Strong communication and interpersonal skills with a service-oriented mindset.
• Fluent in English; knowledge of French and/or German is an asset.

Responsibilities

• Provide professional reception services at our newly established headquarters in Basel, ensuring a professional and welcoming customer experience.
• Support the setup and continuous improvement of internal processes and operational procedures in alignment with management.
• Coordinate daily operational needs from subtenants and ensure efficient facility support.
• Assist Customer Service Management in various operational tasks and ongoing projects.
• Contribute to the continuous improvement of service quality and workplace experience.

Skills

Reception experience

Customer service mindset

Fast-paced adaptability

Strong communication

Proactive learner

Education

Hospitality

Business Administration

Tourism

Job description

Jet Aviation Basel is offering a six-month internship in Customer Service, designed for students seeking hands-on experience in an aerospace environment. You will join our Basel team, support daily operations, and contribute to projects shaping the customer journey.

As an intern, you will provide reception services at our new Basel headquarters, help improve internal processes, coordinate daily needs from subtenants, and assist Customer Service Management with ongoing tasks and initiatives.