ASSISTANT STORE MANAGER (M/W) - FRENCH & ENGLISH

Fusalp; Val-de-Travers; Sur place; CHF 60 000 - 90 000; Plein temps

Résumé du poste

Fusalp is seeking an experienced Assistant Store Manager for Verbier, Switzerland, to lead operations, sales and client experience across the boutique and across Swiss stores as needed. The role is based in Verbier with regular mobility to other Swiss boutiques.

You will lead by example on the sales floor, drive clienteling and boutique KPIs, coach the team, and support the Store Manager with daily activity, stock, visual merchandising and operational tasks.

Qualifications

• Solid experience in premium or luxury retail with client-facing and commercial responsibilities.
• Previous experience supervising, coaching or supporting a retail team.
• Strong understanding of clienteling, sales targets and retail KPIs.
• Fluency in French and English is required.

Responsabilités

• Lead by example on the sales floor and deliver an exceptional client experience.
• Drive sales, clienteling and boutique KPIs, turning data into actions.
• Support the Store Manager in organising daily activity and maintaining standards.
• Coach and support the team with regular feedback and product knowledge.
• Take ownership of the boutique when required, including opening/closing and day-to-day decisions.
• Ensure visual merchandising and presentation standards are maintained.
• Handle stock, deliveries, replenishment, inventories and daily boutique operations.
• Provide operational support across other Swiss boutiques when needed.

Connaissances

Premium retail

Clienteling

Leadership on floor

Team coaching

Sales targets

French

English

Description du poste

Founded in Annecy in 1952 by two master tailors, Fusalp has spent over 70 years redefining skiwear by combining technical innovation, exceptional craftsmanship and timeless elegance.

Today, Fusalp brings The Art of the Mountain to life across the world's most iconic mountain destinations and international cities. Our collections move seamlessly from the slopes to the city, guided by one conviction: performance and elegance should never be separated.

This role supports our Verbier team during the winter season, when the boutique welcomes a highly international clientele and trading intensity increases significantly..

We are looking for an experienced Assistant Store Manager to join our Verbier boutique on a permanent basis. This is a hands-on leadership role for someone who can combine premium client experience, commercial performance and strong day-to-day support for the boutique team.

While Verbier will be your home boutique, the role also includes regular mobility across our Swiss boutiques when needed to support replacements, reinforcement and business continuity.

You will:

Lead by example on the sales floor and deliver an exceptional, personalised client experience.

Drive sales, clienteling and boutique KPIs, turning performance indicators into concrete actions.

Support the Store Manager in organising daily activity, setting priorities and maintaining strong operational standards.

Coach and support the team through regular feedback, product knowledge and hands‑on guidance.

Take ownership of the boutique when required, including opening and closing procedures and day‑to‑day decision‑making.

Ensure Fusalp's visual merchandising and presentation standards are consistently maintained.

Work alongside the team on stock, deliveries, replenishment, inventories and all daily boutique operations.

Provide operational support across other Fusalp boutiques in Switzerland when business needs require it.

At Fusalp, everyone contributes to every aspect of boutique life. Whatever your role, you remain close to our clients and actively involved in the day‑to‑day operations of the store. As Assistant Store Manager, you lead by example, from selling and clienteling to stock, deliveries, visual merchandising and operational tasks. Leadership starts on the floor.

What will help you succeed

We are looking for someone who can become operational quickly, bring strong luxury retail expertise and lead from the floor with energy, judgement and a genuine sense of service.

Must-have

Solid experience in premium or luxury retail, with strong client‑facing and commercial responsibilities.

Previous experience supervising, coaching or supporting a retail team.

Strong understanding of clienteling, sales targets and retail KPIs.

Confidence to take ownership, make decisions and support the Store Manager in the daily leadership of the boutique.

A hands‑on mindset: you are as comfortable selling to clients as you are supporting operations and the team.

French and English is required.

Flexibility to travel regularly between Fusalp boutiques in Switzerland according to operational needs.

Nice‑to‑have

German, Italian or any additional language relevant to our international clientele.

Experience in luxury fashion, ski, outdoor or performance apparel.

Previous Assistant Store Manager or senior supervisory experience in a luxury House.

What you’ll love working here

Permanent 100% contract from 1 December 2026 (42 hours per week).

A role combining a home boutique in Verbier with exposure to our wider Swiss retail network.

Leadership, product and client‑experience development within a growing international House.

If your profile matches the role, you will first meet our HR team before continuing the conversation with the boutique and retail management teams.