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Fusalp in Zermatt is seeking a customer-focused retail assistant for a seasonal 80% contract from December 2026 to April 15, 2027. You will welcome an international clientele and build lasting relationships, while contributing to sales and boutique operations.
English is essential, German is a plus. The role offers CHF 3,800 per month plus bonus and ongoing product/retail training in a luxury environment.
Founded in Annecy in 1952 by two master tailors, Fusalp has spent over 70 years redefining skiwear by combining technical innovation, exceptional craftsmanship and timeless elegance.
Today, Fusalp brings The Art of the Mountain to life across the world's most iconic mountain destinations and international cities. Our collections move seamlessly from the slopes to the city, guided by one conviction: performance and elegance should never be separated.
This role strengthens our Zermatt boutique for the winter season. We are looking for someone who can create strong client relationships while contributing consistently to commercial performance.
Welcome and advise an international clientele with professionalism, authenticity and attention to detail.
Create personalised experiences and build lasting client relationships through clienteling.
Contribute actively to sales targets, KPIs and boutique performance.
Develop strong knowledge of our collections and confidently share the Fusalp story and technical expertise.
Maintain high visual merchandising and boutique presentation standards.
Contribute to daily operations, including stock, deliveries, replenishment, inventories and cash handling.
This opportunity is for someone who wants to develop a real career in premium retail and already has a credible first experience facing customers.
Zermatt is an international resort with demanding peak periods. The boutique is a hands-on environment where everyone contributes to clients, sales and operations.
A first successful customer-facing experience, ideally in retail, fashion, premium hospitality or another environment where service and sales are central.
English is required.
A genuine interest in selling, clienteling and commercial performance.
Reliability, professionalism and a hands-on attitude.
Availability for an 80% seasonal contract and a flexible rota, including weekends, public holidays and peak periods.
German is highly appreciated.
Any additional language.
Experience in premium or luxury retail.
Seasonal 80% contract from December 2026 to 15 April 2027.
CHF 3,800 per month + bonus. The salary is flexible and may be adjusted based on the candidate’s profile, qualifications, and experience.
Continuous product and retail training.
The opportunity to develop your premium retail experience within a growing international House.
If your profile matches the role, you will first meet our HR team before continuing the conversation with the boutique and retail management teams.