AI-Driven CRM & Loyalty Analytics Analyst

Restaurant Brands International Inc; Luzern; On-site; CHF 90,000 - 150,000; Full time

Benefits offered by this job

Parental leave

Telemedicine

Mental wellness support

Job summary

Restaurant Brands International Inc. is seeking an analytics-focused professional to transform customer data into growth across CRM and loyalty initiatives at our on-site Switzerland office.

You will design experiments, build models, and create dashboards to inform executive decisions and drive incremental sales. With 2–5 years in data analytics, you will work with SQL, Excel, and PowerPoint to measure impact, segment customers, and steer offer strategies.

Qualifications

• 2–5 years of experience in data analytics or consulting in a consumer-facing business.
• Proficient in SQL, Excel, and PowerPoint.

Responsibilities

• Define methods to measure the incremental impact of customer engagement initiatives on sales, frequency, retention and value.
• Develop customer segmentation, scoring models, and CLV analyses to identify growth opportunities.
• Build automated dashboards and reports linking engagement to financial outcomes for executives.
• Lead analytics roadmap with Product and CRM teams to predict behavior and drive action.

Skills

SQL

Excel

PowerPoint

English fluency

Education

Bachelor's degree in a quantitative field

Tools

None

Job description

Restaurant Brands International Inc. is seeking an analytics-focused professional to transform customer data into growth across CRM and loyalty initiatives at our on-site Switzerland office.

You will design experiments, build models, and create dashboards to inform executive decisions and drive incremental sales. With 2–5 years in data analytics, you will work with SQL, Excel, and PowerPoint to measure impact, segment customers, and steer offer strategies.