Analytics & Reporting Lead - Performance Insights

On; Zürich; Hybrid; CHF 130,000 - 190,000; Full time

Job summary

On is seeking an Analytics & Reporting Senior Specialist in Zürich to turn complex data into clear, actionable insights at the intersection of business, analytics and data engineering. You will own dashboards and reporting across regions, channels and processes, translating business questions into KPIs and actionable analysis while collaborating with leadership and data teams.

This role emphasizes automation, data quality, and storytelling to improve customer experience and operations.

Qualifications

• 5+ years in analytics, BI, performance management, customer service, CRM, operations or a related field.
• Experience with Looker and HEX is a strong plus.
• Strong SQL and data transformation skills.
• Bachelor's degree or equivalent in a quantitative field.

Responsibilities

• Own the Performance Narrative: Design, build and maintain dashboards and reporting across regions, channels and processes.
• Translate business questions into meaningful analysis, KPIs and reporting to explain what happened and what to do next.
• Bridge between HD and Data Engineering: translate business needs into data requirements and prioritize data work.
• Investigate data quality issues and data pipeline transformations to improve underlying data.
• Continuously improve: simplify reporting, automate flows and strengthen analytics landscape.

Skills

SQL

LookML

Python

BI & Data Visualization

Data pipeline understanding

Business-Technical translation

Education

Bachelor's degree or equivalent in engineering, CS, data analytics or related field

Tools

Looker

HEX

Job description

On is seeking an Analytics & Reporting Senior Specialist in Zürich to turn complex data into clear, actionable insights at the intersection of business, analytics and data engineering. You will own dashboards and reporting across regions, channels and processes, translating business questions into KPIs and actionable analysis while collaborating with leadership and data teams.

This role emphasizes automation, data quality, and storytelling to improve customer experience and operations.