AI-Driven CRM & Loyalty Analytics Analyst

Restaurant Brands International; Luzern; In loco; CHF 90.000 - 130.000; Tempo pieno

Vantaggi offerti da questo lavoro

Parental leave

Telemedicine

Mental wellness support

Descrizione del lavoro

Restaurant Brands International, a global leader in quick service brands, is seeking a data analytics professional to drive measurable outcomes across CRM, loyalty and personalization. You will identify growth opportunities, measure impact, and support executive decisions through dashboards and reporting.

The role emphasizes on-site collaboration with a five-day in-office schedule and a focus on AI-driven customer decision-making and optimization across RBI brands.

Competenze

• Bachelor's degree required; quantitative discipline preferred.
• 2–5 years of experience in data analytics or consulting.
• Fluent in English.
• Eligibility to work in Switzerland without work permit sponsorship.

Mansioni

• Define methods to measure the incremental impact of customer engagement initiatives on sales, frequency, retention and value.
• Develop segmentation and scoring models to identify growth opportunities.
• Develop AI/machine learning approaches to identify the most effective offer or action for each customer.
• Build automated dashboards and reports linking engagement to customer and financial outcomes.
• Shape the analytics roadmap and support Product/CRM managers in prioritizing initiatives.

Conoscenze

SQL

Excel

PowerPoint

Data analytics

English

Formazione

Bachelor's degree

Descrizione del lavoro

Restaurant Brands International, a global leader in quick service brands, is seeking a data analytics professional to drive measurable outcomes across CRM, loyalty and personalization. You will identify growth opportunities, measure impact, and support executive decisions through dashboards and reporting.

The role emphasizes on-site collaboration with a five-day in-office schedule and a focus on AI-driven customer decision-making and optimization across RBI brands.