Underwriter jobs in Canada

We’re on a mission to revolutionize financial services for managed service providers — one transaction at a time. By combining cutting-edge payment technology with deep industry expertise, we’re building something special. If you’re passionate about transforming how companies handle payments or building financial services for the future, you’re in the right place.

There is a critical gap in the market : offline, service-based businesses do not have access to the same payment innovations that other industries enjoy. We have set out to change this.

Today, we’re helping companies across North America streamline their payment processes, improve cash flow, and focus on what they do best – serving their customers. Our customers report cutting their accounts receivable time in half and reducing outstanding payments by up to 95%, transforming how they operate their business.

Our Values

Our values are not words on a wall – they are the principles that guide every decision we make and shape how we work together to serve our customers. These core beliefs define our culture and drive our success.

Transparency

We believe in radical transparency – both in our product and our company culture. This approach allows us to move quickly, innovate fearlessly, and build trust with our customers and each other.

Partnership

We're not just building software; we're partners in our customers' success. This partnership mentality extends to how we work with each other, tackling challenges and opportunities as one team.

We're students of our industry. Through monthly training sessions with business leaders and regular conference attendance, we stay connected to our customers' evolving needs. This commitment to learning extends to our personal growth – we are always seeking to expand our knowledge and skills.

Empowerment

We believe in ownership and providing equity ownership to every employee. Whether you're in development, sales, or operations, you have the freedom to take initiative and drive results.

Alternative Payments is in an exciting growth phase. With 30+ team members and counting, we’re expanding across all departments while maintaining our agility. Here’s what growth looks like at AP :

• Career Development : Our team members have grown from BDRs to AEs, and from individual contributors to team leaders. We believe in promoting from within and building leaders from within.
• Industry Leadership : We partner with industry leaders and invite them to meet with and speak to our teams. We encourage teams to attend conferences and develop powerful relationships with customers.
• Company Building : Every team member is part of our company building. Our company is run by the team and as new roles develop, you will have the opportunity to lead and build businesses.

Our Culture

Our culture combines extremely, high performance with genuine work-life balance :

Hybrid Philosophy

We value in-person time and get together monthly with our team, however, work is about impact, not location. We offer the flexibility to work from anywhere, while regular off-sites and conferences keep our team connected and collaborative.

Our team supersedes expectations and breaks boundaries to share knowledge, solve challenges, and drive innovation. Through monthly industry trainings and presentations, we maintain strong connections despite physical distance.

Diverse Perspectives & Thought

Our team spans multiple countries including the US, Canada, and Brazil, bringing together diverse backgrounds, experiences, and viewpoints. We believe this diversity makes us stronger and more innovative. Our families come from many more countries and these perspectives help shape our company.

What Our Team Says

There’s a contagious energy across the team. We thrive on collaboration, and everyone is eager to jump in, share ideas, and help each other succeed while solving challenging problems."

Jeremy Noskin

Chief of Staff

Working at Alternative Payments has been the most refreshing career experience."

We want our team to feel valued, supported, and empowered to do their best work :

Competitive Compensation

Work Setup

Open Positions

Risk and Underwriting Manager

Location

Toronto

Employment Type

Full time

Location Type

Hybrid

Department

Operations

The Role :

Alternative Payments is looking for a Risk and Underwriting Manager to lead and scale our risk management and underwriting function. This role will be responsible for critical areas including KYC / onboarding, risk assessments, transaction monitoring, and chargeback / refunds management. You will be at the forefront of ensuring that our merchants and platform activities are conducted to meet our risk thresholds.

Reporting to the Chief Operating Officer, you will work cross-functionally with product, sales, finance, customer success and operations teams to build a robust risk management culture that supports the growth of Alternative Payments.

Key Responsibilities - What you will do

Oversee and refine our know-your-business (KYB) and know-your-customer (KYC) frameworks and protocols for new merchant onboarding.

Conduct risk assessments on prospective merchants to make informed decisions ahead of onboarding.

Implement and refine automated transaction monitoring strategies for detecting suspicious, fraudulent or unusual payment activities across credit card and ACH processing, leveraging internal and third-party tools.

Identify, evaluate, and mitigate operational, financial, and regulatory risks across the organization.

Monitor chargeback, dispute and refund rates across merchant portfolio to identify high risk merchants and align on remediation actions.

Leverage data and analytics to construct portfolio-level analytics to identify potential risk areas.

What you will Bring (Requirements) :

At least 5+ years of experience in risk management, preferably within payments at a PayFac, ISO, ISV or payment processor, or in a role that demands deep expertise in merchant acquiring, credit card and ACH processing and business risk issues.

Naturally curious and passionate about risk prevention. If something seems off, you want to investigate what’s going on and solve root problems.

Decisive, yet open to learning. You will make many critical decisions every day impacting merchants and transactions. You are willing to make these difficult decisions, learn quickly and iterate from these experiences. You are skilled at using data to drive decisions.

Understanding and empathetic to the challenges of setting up a new business. You put merchants first and will thoughtfully balance scaled enforcement decisions with user experience.

Passionate about data analysis and can frame business decisions and tradeoffs effectively through quantitative analysis and visualization.

Ability to execute in ambiguous, fast paced environments under tight and unpredictable timelines and produce accurate, high quality results

High sense of urgency, a bias for action and work ethic

Ability to work collaboratively and cross functionally within the organization

Nice to have

Experience working in a high-growth startup environment, particularly in B2B payments or fintech.

Located in NYC or Toronto

About Alternative Payments

Alternative Payments is a B2B payments and checkout infrastructure company, tackling $28T of US B2B payments. Alternative’s white-label, purpose-built platform streamlines client payments, while integrating directly with a company’s invoicing software and reconciling all transactions to its accounting software, providing a fully-integrated approach that does not exist, outside of custom ERP applications. Our clients are paid 40% faster.

Compensation

Total compensation range for this role is $120,000 - $160,000 plus equity. The range displayed on each job posting reflects the approximate total target compensation for the position. Within the range, individual pay is determined by factors including relevant skills, experience, education / training.

What We Will Offer :

Competitive Compensation : We want you to feel like an owner, which should be reflected in your salary and equity

Top Tier Benefits : Every employee has access to great Health, Dental, and Vision insurance

Mission-first Colleagues : We value a culture of authenticity, humility, and excellence. We want you to leave your thumbprint on our company

Our Values :

Transparency & Honesty : We operate with transparency to our customers, investors, and other partners, every step of the way.

Dependability : We are dependable. We do what we say we are going to do and we do not cut corners.

Partnership : We are partners to our customers, investors, and each other, and work together to solve exciting massive problems.

Revolutionary & Boldness : We are revolutionary & bold. We break down barriers and walls to build our own walls in a stronger, safer, and simpler manner.

Diversity & Inclusion : We work together with people of all backgrounds and seek different viewpoints to generate stronger partnerships and create a stronger, more inclusive company and world.

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