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Remote Customer Service Associate - 3-Month Contract (Path to Full-Time)
Zusammenfassung
A fast-growing eCommerce company is hiring Customer Service Associates for a remote position on a 3-month contract. The role requires at least 2 years of customer service experience and excellent written English. Responsibilities include responding to inquiries, handling orders, and maintaining customer records. Opportunities for full-time employment and promotion based on performance are available.
Leistungen
Qualifikationen
- Minimum 2 years of customer service experience, with at least 1 year in non-voice support.
- At least 40 words per minute typing speed with high accuracy.
- Can manage multiple tickets and maintain quality under pressure.
Aufgaben
- Respond promptly to customer inquiries via Freshdesk.
- Handle order updates, returns, exchanges, and refunds.
- Maintain accurate customer interaction records.
Kenntnisse
Tools
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