Jobs in Quebec, United States

Our client is a rapidly growing technology company focused on the Retail Vertical. They are seeking an Account Manager to join their team.

• Client Relationship Management: Building and nurturing strong relationships with clients, understanding their needs, and ensuring they are satisfied with the company's services or products.
• Communication and Collaboration: Serving as the primary point of contact for clients, effectively communicating with them, training and collaborating with internal teams to address their needs.
• Problem Solving: Addressing client issues and concerns promptly and effectively, finding solutions and assistance on the Software to ensure client satisfaction.
• Sales and Growth: Identifying new business opportunities within existing accounts, developing strategies to increase revenue, and potentially closing new sales deals.
• Reporting and Analysis: Tracking account performance, preparing sales reports, and analyzing data to identify trends and opportunities for improvement.
• Account Planning: Developing and implementing account plans to achieve specific goals, such as increasing revenue.

• Strong Communication Skills: Excellent verbal and written communication skills are essential for effectively interacting with clients and internal teams.
• Customer Service Skills: The ability to handle client inquiries, address concerns, and ensure customer satisfaction.
• Relationship Building: The ability to build and maintain strong relationships with clients, fostering trust and long-term partnerships.
• Analytical Skills: The ability to analyze data, identify trends, and develop strategies to improve account performance.
• Problem-Solving Skills: The ability to identify and resolve issues effectively, ensuring client satisfaction.
• Organizational Skills: The ability to manage multiple accounts, track performance, and prioritize tasks effectively.