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Customer Service Representative - Remote Work - Great Benefits
Job summary
A leading benefits provider is seeking dependable individuals for the role of Benefits Representative in Edmonton. The role involves assisting clients with their benefits inquiries, providing guidance on coverage options, and maintaining organized records. Candidates should have experience in customer service or sales and possess strong communication skills. Remote work flexibility and opportunities for bonuses are offered, alongside comprehensive training and career advancement paths.
Benefits
Qualifications
- Experience in customer service, sales, call centers, or hospitality.
- Strong communication skills and ability to build trust.
- Organized and detail-oriented with multitasking abilities.
- Professional demeanor with a passion for helping others.
- Self-motivated and adaptable in team and independent settings.
Responsibilities
- Assist members with inquiries about their benefits.
- Explain coverage options and guide clients through programs.
- Provide accurate information and thoughtful recommendations.
- Stay current on company offerings for better support.
- Review plans to identify potential cost savings.
- Maintain organized records for a professional experience.
Join a respected supplemental benefits provider that has supported working families for more than 65 years. As our organization continues to grow across multiple regions, we’re looking for dependable, goal-oriented individuals to step into the role of Benefits Representative and help us meet increased demand.
- Assist members who reach out requesting details about their benefits.
- Clearly explain coverage options and guide clients through available programs.
- Provide accurate information, address questions, and offer thoughtful recommendations.
- Stay current on company offerings to ensure clients receive the best support.
- Review existing plans and help members identify potential cost savings.
- Maintain organized records and deliver a professional client experience.
- Individuals with experience in customer service, sales, call centers, hospitality, or similar areas.
- Strong communicators who can build trust quickly.
- Organized, detail-oriented people who can manage multiple tasks smoothly.
- Those who carry themselves professionally and enjoy helping others.
- Self-motivated individuals who thrive in both team and independent environments.
- Ambition and a proactive, entrepreneurial attitude.
- Comfort working under deadlines and handling a steady workload.
- A polished, professional communication style.
- Complete training and ongoing education.
- Weekly income with opportunities for bonuses.
- Remote work flexibility.
- Residual income potential.
- Company-paid travel rewards.
- Clear career advancement paths and leadership opportunities.
If you’re looking for a career with purpose, strong support, and unlimited growth potential,apply today to learn more about joining our team.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.