It jobs in Canada

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Posting Title

Position Classification

Administrative Officer R24

Union

Work Options

Hybrid

Location

Salary Range

76,071.18 - $86,658.48 annually

Close Date

7 / 18 / 2025

Job Type

Regular Full Time

Temporary End Date

Ministry / Organization

BC Public Service ->

Destination BC Corp.

Ministry Branch / Division

TACS / Destination BC

Job Summary

• Please DO NOT apply for this position by submitting your profile on this BC Government Hiring Centre website. Applications must be made via the following directions below.

Position : Senior Program Advisor, Visitor Services

Classification : AO 24

Salary : $76,071.18 - $86,658.48

Status : Full time, Permanent

Location : Vancouver, BC

Work Option : Hybrid

Flexible work options are available, subject to an approved telework agreement; Hybrid work is available for employees residing within the Vancouver, Coast and Mountains (VCM) region and enables employees to telework from their home up to 3 days a week with in office days on Wednesdays and Thursdays.

Closing Date : July 18, 2025 at 4 : 00pm

Position # : 00144665

Competition # : DBC 2025-19

If you are interested and you meet the selection criteria, please respond to this link with your cover letter and CV prior to July 18, 2025 at 4 : 00pm

You must be a Canadian citizen or permanent resident to apply for this full-time opportunity.

The initial salary for this position will start at the beginning of the listed salary range with the opportunity to advance up the pay grid in annual increments. An eligibility list may be established.

At Destination BC, we are passionate about showcasing the transformative power of British Columbia’s travel experiences with the world. As a Provincially funded Crown corporation, we support BC’s tourism industry through global marketing, destination development, industry learning, community programs, and visitor services. Recognized globally for our authentic brand, award-winning marketing, and innovative destination management, we work collaboratively to strengthen BC’s tourism industry.

We offer exciting and meaningful work in a supportive, inclusive environment that values learning and professional growth. Our flexible work policy balances in-office collaboration with working from home, creating optimal conditions for both employees and the organization. This position is part of our hybrid model, where employees work in the office on Wednesdays and Thursdays and have the flexibility to work from home on other days.

Destination BC is committed to diversity, equity, and inclusion and welcomes applications from all qualified candidates. If you require accommodations during the hiring process, please contact dbccareers@destinationbc.ca . We are also committed to providing workplace accommodations for employees with disabilities, ensuring you have the support needed to perform your best work both during the hiring process and throughout your employment with us.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

As part of the Destination Management Division, the Visitor Services team is dedicated to providing exceptional, accessible visitor services that are coordinated across channels and support seamless access to visitor information for all travellers.

The Senior Program Advisor, Visitor Services leads the Visitor Services Network Program and serves as a key liaison between Destination BC and the tourism industry. This role fosters collaboration, encourages innovation, and promotes participation in provincial programs to enhance BC’s overall competitiveness as a travel destination. Reporting to the Manager, Visitor Services, the Senior Program Advisor advances the visitor services strategy by designing and delivering programs that equip Visitor Services Network members with the tools and training needed to provide outstanding service. The Advisor also supports and motivates network members to innovate and expand their services, ensuring that visitor information is readily accessible throughout BC, anytime, anywhere.

This position provides strategic advice and support to Visitor Centres, Sponsor Organizations, communities, Regional Destination Management Organizations (DMOs), industry partners and provincial ministries. It promotes alignment across the industry and increases awareness and understanding of Destination BC’s Visitor Services Programs.The Senior Program Advisor also plays a vital role in integrating the industry’s Visitor Services plans with Destination BC’s planning and activities. The role in integrating partner and industry plans with Destination BC’s strategic objectives.

The role is responsible for managing the full lifecycle of the Visitor Services Network Program, including the consistent application of program standards, policies, and procedures across all participating members.

The Senior Program Advisor cultivates strong, professional working relationships with a diverse network of partners, contractors, and internal teams to support corporate goals, align strategies, strengthen engagement, and enhance the delivery of visitor services. With a strong focus on partnership development, relationship management, and multi-project program management, this role may also contribute to other areas within Visitor Services, such as the business listings program and customer engagement.

SPECIFIC ACCOUNTABILITIES

JOB REQUIREMENTS

Preference may be given to applicants with the following :

COMPETENCIES

INDIGENOUS RELATIONS BEHAVIOURAL COMPETENCIES

HOW TO APPLY & APPLICATION REQUIREMENTS :

To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the job requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the above Job Description. A Criminal Record Check (CRC) will be required.

A cover letter is required as part of your application. The content and / or format of your cover letter may be evaluated as part of the assessment process.

A resume is required as part of your application. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

As part of the application process, you will be prompted to complete an online questionnaire to demonstrate how you meet the job requirements. Responses to this questionnaire will be used to shortlist applicants against the job requirements.

Please allot approximately 30 minutes to complete the application.

Only applications submitted using the online application portal will be accepted.

Job Category

Administrative Services

How to apply to this job

If you are interested and you meet the selection criteria, please respond to this link with your cover letter and CV prior to July 18, 2025 at 4 : 00pm

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