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Overnight Freight Associate
Job summary
A leading home improvement retailer is seeking Freight Team Associates in Lloydminster, Alberta. In this role, you will be responsible for stocking merchandise, organizing the sales floor, and ensuring customer satisfaction while maintaining safety protocols. The ideal candidate should have strong interpersonal and organizational skills, along with a high school diploma. Experience in retail or distribution is preferred. Join a dynamic team committed to delivering excellent service.
Qualifications
- 1 to 2 years Retail or Distribution experience an asset.
- Knowledge of operating reach trucks, forklifts, and order picker machines an asset.
Responsibilities
- Stocking merchandise onto shelves to achieve 100% in stock.
- Following Home Depot’s Get Model of Customer Service.
- Ensure customers can move through the aisles easily and safely.
Skills
Education
Tools
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and order picker machines to bring down merchandise to the sales floor. Freight Team associates are required to pick orders when assigned and carefully packing them to ensure that products are not get damaged, and accurately labelling and placing orders into specified holding areas.
- Stocking merchandise onto shelves to achieve 100% in stock.
- Packing-out and packing-down merchandise as directed.
- Merchandising new items and promotions.
- Maintaining aisle cleanliness and shoppability to ensure merchandise is accessible and presented in a visually appealing manner.
- Maintaining and organizing overheads (E.G., striping overheads).
- Communicating with other freight team members to ensure all product is stocked in the proper area.
- Following Home Depot’s Get Model of Customer Service including Greeting, Engaging, and Thanking the Customer.
- When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.
- Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment.
- Ensure customers are able to move through the aisles easily and safely.
- Follows all Safety and Loss Prevention Policies and Procedures.
- Action Oriented
- Communicates Effectively
- Customer Focus
- Drives Results
- Interpersonal skills
- Organizational skills
- Freight Team Supervisor
- None
- Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
- Climbing Ladders - ability to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise
- Working within a flexible schedule that includes overnight shift and may include evening and weekends.
- Warehouse environment that can be dusty and noisy.
- Passing forklifts emit gas fumes.
- Doors are frequently open, causing drafts and interior temperature changes.
- Highschool Diploma or Equivalent
- 1 to 2 years Retail or Distribution experience an asset
- NA
- NA
- Knowledge of operating reach trucks, forklifts and order picker machines an asset
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.