Information Technology jobs in United Kingdom

About Vancity

Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.

Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. If you’re interested in joining their team of 2,700 diverse individuals and accessing competitive rewards and benefits, all while knowing you are part of a greater movement, then apply today!

About the workplace

As a Senior Network Engineer, you will provide technical expertise for system design, administration, operation, & configuration for Vancity’s infrastructure. You’ll optimize current technology, provide trend analysis, and manage technology lifecycle within the practicing area of Vancity’s networking platforms. You’ll ensure highly stable and secure network infrastructure to meet service level goals and build cross-functional relationships to develop & implement network solutions.

This is a permanent, full-time role that will enjoy hybrid working arrangements which can be fulfilled primarily from the Vancity head office location and your Lower Mainland based home office. Periodically, you’ll be required to attend in-person activities or events.

A typical day would involve:

• Provide technical leadership in the design, administration, operation, and configuration of Vancity’s infrastructure, with a focus on networking platforms. Drive optimization of existing technologies, conduct trend analysis, and manage the full technology lifecycle within the designated practice area.
• Plan and implement network technologies aligned with organizational methodologies and goals. Ensure the network infrastructure is stable, secure, and capable of meeting defined service level objectives. Collaborate cross-functionally to design, develop, and implement effective network solutions.
• Design, develop, oversee, document and maintain foundational network platforms (Wide Area, campus, disaster recovery, contact center, cloud, security and wireless) that provide solutions to meet day to day business needs, support increasing security demands, and improve the user experience.
• Provide second level technology support to the IT Service Desk. Resolve IT work orders in timely fashion and business needs are met
• Conduct and consolidate detailed qualitative/quantitative analysis for business and technology applications. Recommend optimized, cost effective, secure designs supporting business and technology challenges.
• Manage and prioritize work order queue, consult with internal teams and vendors ensuring effective and efficient organizational support. Committed continuous improvements through technical trend analysis, proactive problem identification, and lifecycle management.
• Participate in incident response calls and provide hands-on support during major system failures to restore operations efficiently

You have:

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or an equivalent combination of education and experience.
• 5+ years of progressive experience in network engineering or infrastructure roles, preferably within complex enterprise or financial services environments.
• Experience in core network infrastructure and related technology, Switching, Routing, Storage, Voice, Load Balancers and Cloud.
• Experience in security and related technology (VPN, Firewalls, best practices)
• Basic knowledge of windows infrastructure (DNS,AD,DHCP)
• Basic knowledge of virtualization
• Knowledge of physical infrastructure (such as device racking, cabling, data center best practices etc.)
• Successful completion of Cisco CCNP.
• Cisco Certified Internetwork Expert (CCIE) is preferred.
• Proficient with tools for network automation, configuration management, and documentation
• Familiarity with ITIL practices and structured problem-solving in high-availability environments.
• A valid driver’s license

You are:

• A Strong Communicator - Great interpersonal skills and you are comfortable communicating with stakeholders in different levels of the organization. Demonstrate confidence and provide highly specialized technical expertise and advice.
• Attentive to Detail – Able to see and pay attention to details, such as the ability to recognize anomalies in configurations and data and correct an error while identifying the root cause to avoid further issues.
• Analytical & Decisive - with your strong problem solving and decision-making skills, you can diagnose challenges and issues; develop innovative investigative solutions; and to assess risks and opportunities that may affect the information security environment.
• Self-Motivated – you are a self-motivated and inquisitive individual that takes initiative to follow through and deliver results without continuous supervision.
• Innovative – Applies original thinking in approach to job responsibilities and to improve processes, methods, systems, or services.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

The salary range for this role is $81,200 to $101,600 annually. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs.
• New employees receive between three to four weeks of vacation allowance per calendar year, and the number of vacation days grows
• In addition to the 10 statutory holidays in British Columbia, Vancity provides an additional three statutory holidays. We offer care days for periods of short-term personal illness or emergency family illness.
• We have flex credits for our health care & dental benefits offer three levels of coverage for you to select from. These benefits will also be effective immediately based on your hire date.
• We understand that retirement means different things to different people and at Vancity we will offer you a Defined benefits pension plan that pays you a retirement income for life.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are committed to providing an inclusive and accessible recruitment experience for all candidates. If you require any accommodations at any stage of the recruitment process, please reach out to our Talent Acquisition team at recruitment@vancity.com for confidential support. In-person assistance is also available. We will collaborate with you to ensure your needs are met promptly and effectively.