Full Time jobs in United States

Concord, ON – Easily accessible from Vaughan, Richmond Hill, and North York

Full-Time | Monday–Friday | Day Shift | 42.5 hrs/week

About the Role

As a Lead Hand, you'll oversee the Service Department, ensuring safety and efficiency. You'll oversee technicians, manage schedules, and maintain high-quality standards. Expect to bill 50%-75% of your time.

• Hourly Pay: $42.00–$44.00/hr. plus $2.00/hr. Lead Hand Premium
• $5,000 Signing Bonus for Licensed Technicians 310T
• Quarterly Profit-Sharing Bonuses – up to $1,500
• Training Bonuses – up to $3,000 for Manufacturer & Technician Training
• Annual Performance Reviews – with raise opportunities
• 100% Employer-Paid Health Insurance
• Vacation + Paid Personal Days

POSITION RESPONSIBILITIES:
Leadership:

• Communicate with the Service Writer and Branch Manager to review job schedules, progress updates, assign work, address and update customer
• Lead and mentor a team of technicians and apprentices, ensuring they are completing jobs on schedule, and they are meeting quality and efficiency targets
• Collaborate with Branch Manager on apprenticeship experience and skills progress
• Conduct toolbox safety talks with team daily
• Maintain employer/employee confidentiality
• Communicate and collaborate with training and development team on areas of opportunity with team members individually

Repairs & Maintenance:

(The Lead Hand is required to be billable for up to 50-75% of their hours)

• Conduct and complete safety inspections
• Perform trouble shooting, mechanical repairs and PDIs (pre-delivery inspections) on a variety of heavy equipment represented by JJE
• Troubleshoot and diagnose issues with custom niche equipment
• Conduct repairs in a timely and effective manner, communicating effectively with the Service Writer and Parts team to ensure optimal efficiency
• Conduct regular preventative maintenance tasks and inspections
• Maintain organized and safe work area and shop tools

Health & Safety Responsibilities

• Model safe work practices and ensure team adherence to health and safety policies.
• Identify and report workplace hazards promptly to prevent incidents.
• Support safety training efforts and enforce proper use of personal protective equipment (PPE).
• Assist in documenting and responding to workplace incidents and near misses.
• Act as a point of contact for escalating safety concerns and sharing updates with the team.

Our team of skilled technicians will work on a variety of specialized equipment, including, vac trucks, hydro vacs, combo builds, street sweepers, trackless, refuse and recycling trucks. From preventative maintenance to diagnostics and repairs.

• Positive attitude, safety-first mindset, and a team-oriented approach

• Strong organizational and time management skills
• Proficient in Microsoft Office and work order systems
• Excellent communication skills
• Natural leader to guide our team of technicians
• Safety conscious
• Eager to learn and develop

• Valid 310T Truck & Coach Technician License
• 5+ years of experience preferred
• Strong knowledge of hydraulic and electrical systems
• Valid Driver’s License with clean abstract

• Tool Allowance
• Safety Eyewear & Boot Allowance
• Employer-Matching Retirement Savings Plan
• Ongoing safety training and a certified Employment Equity workplace

Our Core People Values: Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation and Ambition

• 1 Vacancy
• In-shop
• Permanent

We are Canada’s leading distributor of public works equipment, proudly serving municipalities and contractors across North America. As a subsidiary of Federal Signal Corporation, we offer unmatched stability, innovation, and growth opportunities.

Join a team where your skills are valued and rewarded.

Apply today and take the next step in your technician career!

We welcome applications from all qualified individuals. If you require accommodation during the interview process, please contact HR in advance.

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