Full Time jobs in Germany

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, with a focus on keeping the customer at the centre of everything you do.

Why this role is important?

SUMMARY:

Manage the operations of the Pharmacy during your shift, including providing consultations to customers and healthcare providers, practicing to the full scope of professional services, dispensing medication, and assisting in maintaining the dispensary.

DUTIES & RESPONSIBILITIES:

• Pharmacy and Customer Service

• Acknowledge all customers approaching the Pharmacy

• Operate within federal/provincial, regulatory, and legal requirements

• Ensure privacy requirements are met, including customer confidentiality and consent management

• Provide counselling on prescriptions and over-the-counter products

• Practice to the full extent of your professional scope, including professional services, within your capabilities

• Be clearly identifiable to the public

• Ensure accuracy and appropriateness of all dispensed prescriptions

• Communicate with other healthcare professionals to coordinate customer care

• Maintain records in accordance with legislation, standards, and policies

Workflow and Inventory Management:

• Control access to the dispensary respecting inventory and patient confidentiality

• Review and maintain workflow queues daily

• Regularly review 'will call' bins per SOPs

• Identify expired inventory during stock reviews

• Oversee stock levels and medication orders from wholesalers

• Ensure compliance with documentation and control of controlled substances, including reporting to Health Canada and regulatory bodies

Operations:

• Maintain an appropriate image at entry/pickup stations, counselling areas, and workstations

• Participate in financial reporting as appropriate

• Respond to store communications via the in-store web

• File incident reports for medication or privacy incidents involving customers or staff

Experience, Skills & Qualifications:

• Ability to think independently and make decisions

• Plan, coordinate, delegate, and coach pharmacy colleagues

• Proven ability to drive business growth, lead by example, and support enterprise initiatives

• Commitment to exceptional customer service

• Strong customer relations skills and professionalism

• Effective problem-solving skills with experience in action planning

• Personal computing skills and knowledge of pharmacy systems are assets

• Follow all health and safety procedures to ensure a safe work environment

• Complete mandatory training and ongoing education as needed

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Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, offering the benefits of working for a local business with the support of a national brand. Enjoy discounts, flexible schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find meaningful ways to care for your patients, colleagues, customers, and community.

Our network recognizes Canada's diversity as an opportunity to serve communities better and strives to reflect this diversity in products, staff, and culture. Accommodation is available upon request for applicants and colleagues with disabilities.

We believe compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct, reinforcing stakeholder and customer trust.

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