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Résumé du poste
A fitness equipment company is seeking a Remote Customer Service Specialist to provide exceptional support to customers. You will manage inquiries, assist with orders, and ensure customer satisfaction through effective communication. The role requires at least 1 year of experience in customer service. This position offers competitive pay, comprehensive benefits, and a fully remote work environment.
Prestations
Qualifications
- 1+ years of experience in a customer service or client-facing role.
- Strong communication and problem-solving skills.
- Ability to manage multiple priorities.
- Familiarity with gym equipment is a plus.
Responsabilités
- Respond to customer inquiries via phone, email, and chat.
- Assist customers with orders and shipping questions.
- Collaborate with internal teams to resolve issues.
- Maintain accurate records of customer interactions.
Connaissances
Outils
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.