Automotive à Grande-Bretagne
Service Advisor
Midas SAINTE-ANNE-DE-BELLEVUE 9480
Automotive Glass Technician - Lebeau
Belron Canada
Director, Intermodal Operations
Canadian Pacific Railway
Licensed Automotive Technician
Midas Westbank 9840
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Résumé du poste
Midas seeks a Service Advisor to enhance shop profitability through excellent customer service. This role requires a blend of automotive expertise and strong communication skills. You will assist customers with estimates and ensure a smooth operational workflow, all while working in a bilingual environment to meet diverse customer needs.
Qualifications
- General automotive knowledge and CPA certifications as needed.
- Bilingual in French and English required.
- Ability to work flexible schedules including weekends.
Responsabilités
- Develop and present estimates, source parts, and sell jobs to customers.
- Oversee work order preparation and scheduling.
- Respond to customer service concerns and problems.
Connaissances
Formation
- Develop and present estimates, source parts and sell jobs to customers
- Interpret inspection results (working with Technician) and present results to customers
- Deliver superior customer service while listening and consulting customers
- Contributing to the effectiveness of peers to promote success
- Oversee the processes of work order preparation and scheduling
- Respond to customer service concerns and problems
- Act in a store management capacity as needed on day-to-day operational activities
- Monitors and control facility and asset utilization
- Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
- Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates
- General automotive knowledge
- Bilingual (French / English)
- CPA certifications as required
- Current and valid driver’s license
- Excellent customer service skills
- Good communication skills
- Valid driver’s license
- Service diagnosis and technical skills
- Ability to work a flexible schedule including weekends and holidays
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.
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