Automotive Technician A

Pep Boys; St. Clair; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a skilled Technician to join their team. This role is pivotal in diagnosing and repairing various automotive systems, ensuring customer satisfaction through effective communication and technical expertise. With a focus on collaboration, the Technician will lead by example, mentoring fellow team members while staying updated on the latest automotive technologies. This position offers a dynamic work environment where your contributions will directly impact customer care and service quality. If you're passionate about automotive repair and thrive in a team-oriented setting, this opportunity is perfect for you.

Qualifications

• 3+ years of strong automotive mechanical diagnosis and repair experience.
• 4 or more ASE certifications preferred, including A4 and A5.

Responsibilities

• Diagnose and repair brake, electrical, and suspension systems.
• Explain technical diagnoses and repairs to customers.

Skills

Automotive Mechanical Diagnosis

Problem Solving

Customer Service

Leadership

Education

High School Diploma or GED

Tools

ASE Certifications

Section 609 Certification

Job description

Position Summary

A Technician is primarily responsible for using their experience and technical expertise to diagnose drivability and electrical systems. A successful Technician will use leadership and mentoring skills to drive a team to increase customer care and satisfaction. A Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.

Duties & Responsibilities

• Diagnose and repair to specifications — brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Perform job duties of all lower job descriptions (Technician B, Mechanic, General Service Technician).
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.
• Continuously learn new technical information and techniques in formal training sessions to stay abreast of rapidly changing automotive technology.
• Assist fellow technicians/mechanics in performing technical activities.
• Keep store management aware of mechanical repair problems as they occur.
• Maintain an organized and neat shop.
• Adhere to all company policies, procedures, safety, and environmental rules.

Knowledge, Skills, and Abilities

This position is a leader in the shop. We expect you to help set the pace and tone while helping to develop the team around you. Collaboration and a team-first mentality are essential for success in this role. The following criteria will help assess your suitability:

• A High School Diploma or GED
• 3+ years of strong automotive mechanical diagnosis, problem-solving, and repair experience.
• 4 or more ASE certifications are PREFERRED, including A4 Steering and Suspension, A5 Brakes, plus 2 from: A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1 Advanced Engine Performance.
• Section 609 certification required.
• State Inspection license if applicable.
• High motivation, energy, and a customer-focused attitude.
• Valid driver's license.
• Successful completion of pre-employment background check.
• Availability to work days, nights, holidays, and weekends as needed.

Physical Demands/Work Environment

The physical demands described are representative of those required to perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.

The characteristics described are typical of those encountered while performing job functions.

Physical Demands

• Frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
• Stand and walk for long periods.
• Reach overhead and below knees, including squatting, bending, stooping, kneeling, twisting.
• Communicate effectively in person, by telephone, or telecommunications.
• Operate a computer and locate information.
• Present information to groups.
• Visually verify information, often in small print.
• Operate a motor vehicle safely.

All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.