WSIB & Leave Management Lead — Return-to-Work & Claims

Gexel Telecom International Inc.; Canada; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Health, Dental and Vision Benefits

Pension Plan matched up to 5%

Employee Assistance Programs

On-site cafeteria and meal program

Education Assistance Program

Job summary

DECAST in Ontario is hiring a full-time WSIB & Leave Management Specialist to join our Human Resources team. You will manage WSIB claims, disability leaves, and return-to-work processes while providing day-to-day HR administrative support.

This role requires coordinating with employees, supervisors, healthcare providers, and external claims partners, maintaining confidential case files and accurate documentation in compliance with legislation and company policy.

Qualifications

• Post-secondary education in HR, business administration, disability management, or related field.
• 3–5 years HR experience with WSIB, disability management, leaves of absence, and return-to-work.
• Experience with WSIB claims and Ontario employment legislation.
• Experience handling confidential medical and employee information.
• Strong organization and time-management skills with multi-case handling.
• Excellent written and verbal communication; attention to detail.
• Proficiency with Microsoft Office; HRIS experience is a plus.

Responsibilities

• Manage WSIB claims from initial reporting through to resolution and closure.
• Serve as a primary HR contact for employees, supervisors, WSIB, healthcare providers, and external claims management partners.
• Monitor active WSIB claims and ensure required documentation is completed and submitted timely.
• Maintain accurate and up-to-date WSIB claim files and case documentation.
• Review WSIB decisions, entitlement information, work restrictions, benefits, and return-to-work requirements.
• Coordinate with supervisors to identify suitable modified work and accommodations.
• Manage employee leaves of absence (medical, parental, pregnancy, family-related).
• Maintain leave start dates, expected return dates, extensions, and documentation.
• Monitor absences and follow up on return-to-work dates and outstanding documentation.
• Ensure restrictions and accommodations are communicated to the right people.
• Maintain confidential case files for active/closed leaves.
• Assist with WSIB audits and HR projects.
• Support HR projects, policy updates, process improvements.

Skills

WSIB knowledge

Leave management

Disability management

Return-to-work

Communication

Organizational skills

Confidentiality

HRIS experience

Education

Post-secondary HR related

Tools

Excel

Outlook

HRIS

Job description

DECAST in Ontario is hiring a full-time WSIB & Leave Management Specialist to join our Human Resources team. You will manage WSIB claims, disability leaves, and return-to-work processes while providing day-to-day HR administrative support.

This role requires coordinating with employees, supervisors, healthcare providers, and external claims partners, maintaining confidential case files and accurate documentation in compliance with legislation and company policy.