Workday & P&C Process Analyst

Insight Global; North Vancouver; On-site; CAD 70,000 - 95,000; Full time

Job summary

Insight Global is hiring a P&C Business Analyst for a large North American retailer on a 9-month contract. You will support the discovery and design of scalable People & Culture processes by leading end-to-end process mapping, documenting business requirements, and facilitating interviews with subject matter experts.

You will collaborate with the Product Owner, People Systems, and stakeholders across P&C, Technology, and the broader business to translate needs into clear inputs for

Qualifications

• 3+ years of experience in a business analyst or process analyst role, ideally supporting HR, HCM, or People & Culture processes.
• Lean Six Sigma certification or BA designation, or equivalent practical experience applying structured analysis methods.
• End-to-end process mapping, requirements gathering, and documenting current and future state workflows.
• Confident facilitating interviews, workshops, and working sessions with subject matter experts and cross-functional stakeholders.
• Translate complex business needs into clear, structured documentation and actionable requirements.
• Excellent verbal and written communication skills with high attention to detail and strong information organization.

Responsibilities

• Lead end-to-end process mapping and documentation of current and future state workflows.
• Gather and document business requirements for scalable People & Culture processes.
• Facilitate interviews, workshops, and working sessions with subject matter experts and stakeholders.
• Translate business needs into actionable inputs for delivery and ensure clear documentation across teams.

Skills

Process mapping

Requirements gathering

Stakeholder facilitation

Documentation

Education

Lean Six Sigma certification

Business analysis designation

Tools

Excel

PowerPoint

Miro

JIRA

Job description

Insight Global is hiring a P&C Business Analyst for a large North American retailer on a 9-month contract. You will support the discovery and design of scalable People & Culture processes by leading end-to-end process mapping, documenting business requirements, and facilitating interviews with subject matter experts.

You will collaborate with the Product Owner, People Systems, and stakeholders across P&C, Technology, and the broader business to translate needs into clear inputs for