Workday Business Analyst

Insight Global; North Vancouver; On-site; CAD 70,000 - 95,000; Full time

Job summary

Insight Global is hiring a P&C Business Analyst for a large North American retailer on a 9-month contract. You will support the discovery and design of scalable People & Culture processes by leading end-to-end process mapping, documenting business requirements, and facilitating interviews with subject matter experts.

You will collaborate with the Product Owner, People Systems, and stakeholders across P&C, Technology, and the broader business to translate needs into clear inputs for

Qualifications

• 3+ years of experience in a business analyst or process analyst role, ideally supporting HR, HCM, or People & Culture processes.
• Lean Six Sigma certification or BA designation, or equivalent practical experience applying structured analysis methods.
• End-to-end process mapping, requirements gathering, and documenting current and future state workflows.
• Confident facilitating interviews, workshops, and working sessions with subject matter experts and cross-functional stakeholders.
• Translate complex business needs into clear, structured documentation and actionable requirements.
• Excellent verbal and written communication skills with high attention to detail and strong information organization.

Responsibilities

• Lead end-to-end process mapping and documentation of current and future state workflows.
• Gather and document business requirements for scalable People & Culture processes.
• Facilitate interviews, workshops, and working sessions with subject matter experts and stakeholders.
• Translate business needs into actionable inputs for delivery and ensure clear documentation across teams.

Skills

Process mapping

Requirements gathering

Stakeholder facilitation

Documentation

Education

Lean Six Sigma certification

Business analysis designation

Tools

Excel

PowerPoint

Miro

JIRA

Job description

Job Description

Insight Global is hiring a P&C Business Analyst for a large North American retailer. You will support the discovery and design of scalable People & Culture processes by leading end-to-end process mapping, documenting business requirements, and facilitating interviews and working sessions with subject matter experts. In this 9-month contract role, you will join the P&C Global People Analytics & Systems team and partner closely with the Product Owner, People Systems to refine requirements, map current and future state processes, and help translate business needs into clear, actionable inputs for delivery. You will work across multiple P&C capabilities and partner with stakeholders in P&C, Technology, and the broader business to understand current state processes, identify opportunities for improvement, and create high-quality documentation that supports solution design and delivery. This role emphasizes structured analysis, stakeholder engagement, strong communication, and the ability to connect process, systems, and business needs in a clear and practical way.

Skills and Requirements

• You have 3+ years of experience in a business analyst or process analyst role, ideally supporting HR, HCM, or People & Culture processes.
• You have certification in Lean Six Sigma or an accredited business analysis designation, or equivalent practical experience applying structured analysis methods.
• You have strong experience with end-to-end process mapping, requirements gathering, and documenting current and future state workflows.
• You are confident facilitating interviews, workshops, and working sessions with subject matter experts and cross-functional stakeholders.
• You can translate complex business needs into clear, structured documentation and actionable requirements.
• You have excellent verbal and written communication skills, high attention to detail, and a strong ability to organize information clearly.
• You are comfortable working through ambiguity, asking thoughtful questions, and building alignment across stakeholders.
• Experience with Workday or other enterprise HR systems is an asset.
• You are proficient with tools such as Excel, PowerPoint, Miro, JIRA and documentation platforms used to capture requirements and process flows.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].