Wilkar - Administrative Assistant

Wilkar; Westmount; Hybrid; CAD 36,000 - 48,000; Full time

Job summary

Wilkar Property Management Inc. in Westmount/Montreal is seeking an Administrative Assistant to support a team of property managers handling prestigious condominiums.

The role involves organizing files, handling inquiries, coordinating moves and access, and assisting managers with tasks. The ideal candidate is bilingual (French and English), with at least 1 year of administrative and customer service experience, and comfortable learning new systems in a hybrid work environment.

Qualifications

• Excellent command of the French and English language (oral and written). English is required to respond to requests from English-speaking customers.
• Adaptable to learning new operating systems.
• Minimum 1 year of relevant administrative and customer service experience.
• Team player, yet able to work autonomously.
• Excellent leadership and communication skills.
• Proactive and organized.
• Capable of maintaining a balanced approach to stress management.
• Positive mindset.
• Hybrid work environment.
• Excellent and flexible work environment.

Responsibilities

• Maintain and update filing system and database (lease copies, contact information, service contracts, by-laws, documents).
• Handle administrative correspondence through portal or by phone (inquiries, complaints, document requests).
• Organize moves, manage key requests, update intercom systems as requested.
• Send general communications, after approval by Administrative Manager/Manager.
• Assist the Manager with specific tasks as required.

Skills

Bilingual (FR/EN)

Administrative support

Customer service

Team player

Autonomous work

Leadership & communication

Adaptability

Stress management

Positive mindset

Job description

Wilkar Property Management Inc. located in Westmount, is a full service real estate management company specializing in residential condominium property management in the Montreal area. We are experts in taking care of every condo community’s needs as if it were our own home, this sets us apart from the rest. We pride ourselves on an extraordinary company culture built on trust, transparency and respect. A passion for excellence is the cornerstone of our success, a quality we believe to be essential in our team members.

We are looking for an Administrative Assistant to work with a team of property managers who manage a number of prestigious condominiums in downtown Montreal. The Assistant will be responsible for supporting the team in their administrative tasks.

Roles, Responsibilities and Activities:

• Maintain and update the current filing system and database (lease copies, contact information, service contracts, by-laws, documents, etc.)
• Handle administrative correspondence through the communication portal or by phone (general inquiries, complaints, rule violations, document requests, etc.)
• Organize moves, manage key/magnetic chip/garage key requests, update intercom systems as requested.
• Sending general communications, following approval by the Administrative Manager and/or the Manager.
• Assist the Manager with specific tasks as required.

Desired Qualifications:

• Excellent command of the French and English language (oral and written). English is required to respond to requests from English-speaking customers.
• Adaptable to learning new operating systems.
• Minimum 1 year of relevant administrative and customer service experience.
• Team player, yet able to work autonomously.
• Excellent leadership and communication skills.
• Proactive and organized.
• Capable of maintaining a balanced approach to stress management.
• Positive mindset
• Attractive time away from work policy
• Possibility to evolve within a dynamic and developing company
• Hybrid work environment.
• Excellent and flexible work environment