Western Canada Substation Service Regional Lead

Hitachi; Calgary; On-site; CAD 150,000 - 185,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid leave and flexible work

Job summary

Hitachi Energy Canada Inc. seeks a Regional Manager, West to oversee Substation Service operations across Western Canada. You will collaborate with the Regional Service Sales Manager to align resources, processes, and customer focus for growth, safety, quality, and client satisfaction.

You will lead a regional service team, develop capabilities, and work with service, engineering, and North American teams to deliver on commitments and drive continuous improvement.

Qualifications

• Experience managing service operations and customer relationships.
• Experience developing organizational capabilities and team development.
• Ability to collaborate across matrix organizations and stakeholders.
• Strong communication and relationship-building with customers and internal teams.

Responsibilities

• Manage regional service organization for safe, efficient, and profitable execution of service activities.
• Grow the operational capabilities, workforce, and infrastructure to support business growth.
• Ensure staffing, competency development, tools, and processes meet current and future requirements.
• Support operational excellence through continuous improvement focused on quality and productivity.
• Collaborate with service, engineering, project management, and North American teams to ensure successful execution of commitments.

Skills

Service operations

Customer relationships

Team development

Cross-functional collaboration

Communication

Job description

Hitachi Energy Canada Inc. seeks a Regional Manager, West to oversee Substation Service operations across Western Canada. You will collaborate with the Regional Service Sales Manager to align resources, processes, and customer focus for growth, safety, quality, and client satisfaction.

You will lead a regional service team, develop capabilities, and work with service, engineering, and North American teams to deliver on commitments and drive continuous improvement.