Warehouse Technician: Hardware & Software Troubleshooter

Ipro Networks Pte. Ltd.

Burlington

On-site

CAD 33,000 - 44,000

Full time

14 days+
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Job summary

IntelliPro is seeking a Warehouse Technician to join our team and work with Caper Carts at partner locations to set up, diagnose and resolve hardware and software issues. You will be a subject matter expert for cart components and construction, handling tickets from our Support Portal and providing feedback on hardware and software states.

Join a global HR solutions leader committed to inclusivity and customer service.

Qualifications

  • Knowledge of Wi‑Fi setups and router wiring.
  • Experience with Weights & Measures local certification.
  • Familiarity with Slack, Google Sheets and email.
  • Able to use battery-powered tools.
  • Capable of operating pallet jacks and stackers.
  • Willingness to learn and follow procedures promptly.
  • Able to lift up to 40 kg in a warehouse setting.
  • Meticulous with tracking materials by serial numbers.
  • Interest in hardware and software of new technology.
  • Strong organizational and communication skills.

Responsibilities

  • Wi-Fi setups & router wiring.
  • Weights & Measures local certification compliance.
  • Slack, Google Sheets & Email usage.
  • Use of battery-powered tools.
  • Operate stackers and pallet jack.
  • Learn quickly and follow established procedures.
  • Warehouse work and 40 kg lifting.
  • Track materials by serial numbers.
  • Engage with hardware/software of new tech.
  • Maintain strong verbal and written communication.

Skills

Wi-Fi setups
Router wiring
Fast learner
Strong communication
Meticulous documentation
Pallet jack
Power tools
Serial number tracking
Tech curiosity

Tools

Slack
Google Sheets
Email
Battery-powered tools

Job description

IntelliPro is seeking a Warehouse Technician to join our team and work with Caper Carts at partner locations to set up, diagnose and resolve hardware and software issues. You will be a subject matter expert for cart components and construction, handling tickets from our Support Portal and providing feedback on hardware and software states.

Join a global HR solutions leader committed to inclusivity and customer service.

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