Warehouse Technician

intellipro; Burlington; On-site; CAD 35,000 - 43,000; Full time

Benefits offered by this job

Benefits package

Job summary

IntelliPro seeks a Warehouse Technician to support field technicians with Caper Carts, focusing on hardware and software troubleshooting and repairs. You will be a subject matter expert for cart components and work with tickets submitted via our Support Portal.

The role requires knowledge of Wi-Fi setups, router wiring, and compliance with local certification standards, plus hands-on use of power tools and pallet jacks. Strong organizational skills and clear communication are essential.

Qualifications

• Knowledge of Wi-Fi setups and router wiring.
• Familiar with Weights and Measures for local certification.
• Experience using Slack, Google Sheets, and email for coordination.
• Able to operate power tools and pallet jacks safely.
• Strong organizational skills and attention to serial-number tracking.

Responsibilities

• Set up, diagnose, and resolve hardware/software issues on Caper Carts.
• Follow established procedures and contribute feedback on hardware/software state.
• Coordinate via the Support Portal to troubleshoot and resolve tickets.
• Maintain meticulous records of materials with serial numbers.
• Work in a warehouse environment and lift up to 40 kilograms.

Skills

Wi-Fi configurations

Router wiring

Weights and Measures

Slack

Google Sheets

Email

Power tools

Pallet jack

Learn quickly

Material tracking

Strong communication

Tools

Slack

Google Sheets

Email

Job description

Position - Warehouse Technicain

Locations: Mesquite, TX

Pay rate - $20/hr on T4

Contract - 1 year

Job description:

About the Role

Warehouse Associates, alongside our team of Field Technicians, work with Caper Carts across our partner locations to set up, diagnose and resolve hardware and software related issues. You will be one of our subject matter experts for our cart components and construction. You will work with tickets submitted via our Support Portal when troubleshooting and resolution is needed. You will also provide valuable feedback on the state of hardware and software to our teams.

Responsibilities

• Require knowledge of: Wi-Fi setups & configurations and wiring of routers .
• Experience in conforming to Weights and Measures criteria to ensure the carts meet all targets for local certification
• Experience working with communication tools such as slack, google sheets & email
• Able to use generic battery-operated power tools
• Must be capable of working with powered stackers and pallet jack.
• Ability to learn quickly and follow established procedures & directives
• Ability to work in a warehouse environment and lift up to 40 kilograms
• Must be meticulous and diligent with tracking materials with serial numbers
• Enjoy learning about and working directly with software and hardware of new technology
• Highly organized with strong verbal and written communication skills to support customer and team interactions, as well as documentation

About US

Founded in 2009, IntelliPro stands as a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. With a dynamic presence in the USA, China, Canada, Singapore, Philippines, UK, India, Netherlands, and Germany, we continue to lead the way in global talent solutions.

IntelliPro, a global leader in connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.

Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package