Warehouse Service Manager

Saint-Gobain Group; Ottawa; On-site; CAD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Warehouse Service Manager, where your leadership will drive daily operations and enhance service quality. This role offers a chance to implement innovative processes, manage a dedicated team, and ensure compliance with safety standards. With a commitment to sustainability and continuous improvement, you will play a vital role in creating efficient warehouse solutions. Be part of a recognized employer that values diversity and empowers its employees to make a positive impact in the community.

Benefits

Excellent healthcare benefits package

Parental leave

Paid time-off

Employee Assistance Program

Competitive RRSP

Company-funded DPSP

Employee Stock Purchase Program

Volunteer Day off

LiveWell Program

Qualifications

• 1-2 years of experience in warehouse management or logistics.
• Strong leadership and team management skills are essential.

Responsibilities

• Oversee daily warehouse operations and manage inventory.
• Develop efficient processes to improve productivity and accuracy.

Skills

Leadership Skills

Organizational Skills

Problem-Solving Skills

Communication Skills

Warehouse Management Software

Knowledge of Shipping Regulations

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Supply Chain Management

Tools

Microsoft Office Suite

Warehouse Equipment (Forklifts, Pallet Jacks)

Job description

We are looking for a Warehouse Service Manager with a passion for positive business impact. This is a great chance to join a Top Employer and contribute to our growth and success!

The Warehouse Service Manager is responsible for overseeing the daily operations of the warehouse and shipping departments. This includes managing inventory, ensuring accurate and timely shipment of products, maintaining safety standards, and leading a team of warehouse staff. The ideal candidate will have strong leadership skills, a keen eye for detail, and a commitment to delivering high-quality service.

Key Responsibilities:

• Oversee daily warehouse operations, including receiving, storage, inventory management, and shipping of products.
• Manage and lead a team of warehouse associates, providing training, guidance, and performance evaluations.
• Develop and implement efficient warehouse processes and procedures to improve productivity and accuracy.
• Ensure compliance with safety regulations and company policies, maintaining a safe and organized work environment.
• Monitor inventory levels and coordinate with purchasing to ensure adequate stock is maintained.
• Prepare and maintain accurate shipping and receiving documentation, including bills of lading, packing slips, and inventory reports.
• Collaborate with other departments (e.g., sales, customer service) to ensure timely order fulfillment and address any shipping-related issues.
• Evaluate and optimize shipping methods to reduce costs and improve delivery times.
• Conduct regular audits of inventory and warehouse operations to identify areas for improvement.
• Stay updated on industry best practices and emerging technologies in warehouse and shipping management.

IS THIS JOB FOR YOU?

Requirements:

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field (preferred), or equivalent experience in a related position.
• One to two (1-2) years of experience in warehouse management, shipping, or logistics.
• Strong leadership and team management skills.
• Excellent organizational and problem-solving abilities.
• Proficient in warehouse management software and Microsoft Office Suite.
• Knowledge of shipping regulations and best practices.
• Ability to lift heavy objects and operate warehouse equipment (e.g., forklifts, pallet jacks).
• Strong communication skills, both verbal and written

A LITTLE MORE ABOUT US

CertainTeed, a leading North American manufacturer of sustainable building materials, is dedicated to improving the lives of its customers, employees, and the environment. At the Ottawa Plant, we specialize in innovative insulation solutions, fostering a culture of excellence and continuous improvement. Join our team to gain valuable experience in process engineering while contributing to our mission of creating sustainable and energy-efficient solutions.

Saint-Gobain -the world’s largest building materials company with a 360-year legacy of innovation and growth. The Saint Gobain group is a leader in sustainable product development and environmental stewardship. We’re proud to that Saint-Gobain North America was recognized by Top Employers institute as on the best workplaces in North America & Canada.

Our team designs, manufactures and distributes materials and solutions in the construction and building materials market. We provide comfort, performance and safety while addressing the challenges of sustainable construction, resource efficiency and climate change. Our offerings incorporate and promote the wellbeing for each of us and we are building a future where we collectively work together towards our core purpose in Making the World a Better Home.

Legal Statement

Saint-Gobain is an inclusive and equal opportunity employer committed to providing reasonable accommodations throughout the recruitment process to applicants upon their request. This commitment is in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

We provide unique options to fit your unique lives! Our Total Rewards Program is customizable to accommodate your needs. Our menu of flexible options includes, but is not limited to:

• Excellent healthcare benefits package.
• Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program.
• Financial Security: Competitive RRSP, Company-funded DPSP (Deferred Profit-Sharing Plan) and Employee Stock Purchase Program (PEG).
• Volunteer Day off: Give back to the community – each employee has one paid day a year that they can use towards volunteering their time and effort with a registered charity.
• LiveWell Program: Rewarding you for living a healthy lifestyle.
• And more!

WHY WORK FOR US?

At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home .