Warehouse Operations Team Leader

Ikea Ab; Edmonton; Hybrid; CAD 62,000 - 72,000; Full time

Benefits offered by this job

Wellness days

Extended health, dental, and vision

RRSP with IKEA matching

Annual bonus eligibility

Flexible spending account

Life insurance

Employee discounts

Parental leave

Bereavement leave

Employee assistance program

Job summary

IKEA Edmonton is seeking a Warehouse Operations Team Leader to inspire and guide a high-performing team, ensuring operational excellence, safety, and efficiency across fulfilment operations.

You will empower co-workers to perform their best, recruit and develop top talent, and drive continuous improvement in a dynamic warehouse environment. The role emphasizes a safe, compliant, and inclusive workplace with a focus on product availability and cost-effective operations.

Qualifications

• University degree and 2 years of related experience, or minimum 5 years of related experience.
• Minimum 1 year of managerial experience.

Responsibilities

• Lead, coach, and inspire a team of Fulfilment Operations Co-workers, creating an environment where everyone feels empowered, supported, and motivated to perform at their best.
• Build a high-performing team by identifying, recruiting, retaining, and developing top talent while fostering an inclusive and diverse workplace culture.
• Maintain a clean, organized and safe working environment throughout the unit and ensure compliance with IKEA Code of Conduct, internal IKEA regulations and local health, safety and environment laws.
• Drive operational excellence by ensuring products are available when customers need them and that warehouse operations run smoothly, efficiently, and cost-effectively.
• Promote sustainability in action by supporting the Customer Fulfilment Sustainability agenda and encouraging environmentally responsible practices across warehouse operations.
• Create a culture of quality by coaching team members on best practices, reducing product damage, and promoting attention to detail throughout the fulfilment process.

Education

University degree

Job description

What you'll need to have

Are you a people-first leader who thrives in a fast-paced distribution environment? We're looking for a Warehouse Operations Team Leader to inspire, develop, and lead a high-performing team while ensuring operational excellence, safety, and efficiency across our fulfilment operations.
In this role, you'll play a key part in ensuring products are available when customers need them, empowering your team to perform at their best, and driving continuous improvement in a dynamic warehouse environment.

• University degree and 2 years of related experience, or minimum 5 years of related experience
• Minimum 1 year of managerial experience

A day in your life with us

• Lead, coach, and inspire a team of Fulfilment Operations Co-workers, creating an environment where everyone feels empowered, supported, and motivated to perform at their best.
• Build a high-performing team by identifying, recruiting, retaining, and developing top talent while fostering an inclusive and diverse workplace culture.
• Maintain a clean, organized and safe working environment throughout the unit and secure that the Warehouse Operations Co-workers work in compliance with IKEA Code of Conduct, internal IKEA regulations and local legislation related to health, safety, security and the environment.
• Drive operational excellence by ensuring products are available when customers need them and that warehouse operations run smoothly, efficiently, and cost-effective
• Promote sustainability in action by supporting the Customer Fulfilment Sustainability agenda and encouraging environmentally responsible practices across warehouse operations.
• Create a culture of quality by coaching team members on best practices, reducing product damage, and promoting attention to detail throughout the fulfilment process.

About this work area

We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!

Why you will love us

Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:

• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Fulfilment Operations Team Leader

The starting rate/ salary for this position ranges from 62,000 CAD to 72,000 CAD and will be based on relevant work experience.