Warehouse Operations Coordinator - PM Shift

Ikea Ab; Hamilton; On-site; CAD 30,000 - 33,000; Full time

Benefits offered by this job

Wellness days

Health coverage

RRSP with IKEA matching

Annual bonus eligibility

Flexible spending account

Life insurance

Discounts on IKEA products

Parental leave

Bereavement leave

Employee assistance program

Job summary

IKEA Hamilton is seeking a Fulfilment Operations Coordinator to support planning and lead daily tasks in picking, packing, unloading, loading and replenishment with a customer focus.

You will maintain a safe, organized environment, follow SOPs, train colleagues, and work to achieve the goals set by the Fulfilment Operations Manager, helping drive efficient, high-quality fulfilment.

Qualifications

• Bachelor's degree or equivalent experience in retail/logistics.
• Experience using technical equipment and systems in a fast-paced environment.
• Ability to plan, coordinate and continuously improve daily operations.

Responsibilities

• Support planning and lead major areas: picking, packing, unloading, loading and replenishment within the agreed time with the customer in focus.
• Maintain a clean, organised and safe environment; ensure adherence to SOPs and training.
• Achieve goals set by the Fulfilment Operations Manager or Team Leader to support overall fulfilment goals.
• Supervise daily processes and identify improvement potentials.

Skills

Operations leadership

Team supervision

Process optimization

Planning and coordination

Education

Economics or Logistics degree

Retail/logistics equivalent experience

Job description

What you'll need to have

• University or college degree in Economics, Logistics, Supply Chain Management, or a related field, or equivalent experience with a proven track record in retail and/or logistics operations.
• Demonstrated experience using technical equipment and systems efficiently in a fast-paced operational environment.
• Proven ability to plan, coordinate, and continuously improve daily operations to drive efficiency and productivity.
• Previous leadership or supervisory experience, with the ability to guide, support, and develop teams in a fast-paced, high-volume environment, is considered a strong asset.

A day in your life with us

• Support the team both planning/leading and perform task for major areas of responsibility; picking, packing, unloading, loading and replenishment of goods/orders within the agreed time with the customer in focus.
• Maintain a clean, organised and safe environment throughout the fulfilment unit and ensure adherence and compliance of all safety requirements, Standard Operating Procedures and secure proper training across function.
• Ensure the achievement of the goals determined by the Fulfilment Operations Manager or Team Leader, in order to support overall fulfilment operations goals and achieve excellence in running operations.
• Supervise the daily processes in the assigned area of responsibility, identifying and acting on improvement potentials and ensuring that daily routines are followed.

About this work area

We're the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you've wonder who's responsible for finding effective and efficient ways of picking up the products for our customers, that's us. We're passionate about working together to improve the customer experience at IKEA!

Why you will love us

• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Fulfilment Operations Coordinator.

The starting rate/ salary for this position is 22.76 CAD