Warehouse/Customer Support

IDN; Halifax; On-site; CAD 36,000 - 52,000; Full time

Benefits offered by this job

Bonus opportunities

Commissions

RSP program

Job summary

IDN-Canada is hiring for a Full-Time Warehouse / Customer Support position in Halifax, NS. The role combines warehouse duties with customer service, with a standard Monday to Friday schedule, on-site work, and a focus on accuracy and efficiency.

Responsibilities include shipping/receiving, stocking, counts, data entry, and daily branch operations. Opportunities for growth exist in order entry and handling inquiries as needed within a collaborative team environment.

Qualifications

• Strong verbal & written communication in English.
• Positive attitude and a dedication to customer satisfaction.
• Ability to lift up to 50 lbs and perform repetitive tasks daily.
• Comfortable in a computerized environment.
• Keen attention to detail.
• Able to work independently and in a team.

Responsibilities

• Shipping/receiving orders and transfers.
• Stocking and organizing products.
• Assisting in regular stock counts.
• Executing daily branch functions: loading/unloading, deliveries, customer pickups, order picking, putting away stock, cleaning.
• Entering transactions into computer systems.
• Support with basic order entry and customer inquiries as needed.
• Collaborate with branch personnel.

Skills

Verbal & written English

Customer service oriented

Attention to detail

Team and independent work

Job description

Warehouse / Customer Support (Full-Time), Halifax, NS

Full-TimeOn‑siteMonday to Friday; 8AM to 4:30PM

About Us

IDN-Canada is a leading security and door hardware distributor providing security products, access control solutions and more to security professionals across Canada. As part of a network of over 50 locations, IDN-Canada strives to offer customers the strength and buying power of a national organization along with local product availability and personal customized service.

Job Description

We are currently seeking a Full-Time Warehouse / Customer Support team member to join our Halifax, NS location. This is an excellent opportunity to build a long-term career with a growing company that values teamwork and development.

What You'll Bring

• Strong verbal & written communication skills in English
• Positive attitude and dedication to ensuring customer satisfaction
• Ability to lift up to 50 lbs and perform repetitive tasks daily
• Comfortable in a computerized environment
• Keen attention to detail
• Ability to work independently with minimal supervision as well as working in a cohesive team environment

What You'll Do

• Shipping/receiving orders and transfers
• Stocking & organizing products
• Assisting in regular stock counts
• Executing daily branch functions for productions and warehouse. This includes but is not limited to the following: loading/unloading transport, arranging deliveries, customer pickups, picking orders, putting away stock, cleaning, etc.
• Entering transactions into computer systems
• Opportunities for growth may include supporting basic order entry, assisting with product or service inquiries, and developing customer service skills, based on business needs and employee interest
• Supporting and working with all other branch personnel

Benefits & Pay

• IDN-Canada offers a competitive salary and benefit package, monthly & yearly bonus opportunities, commissions, and a RSP program. Join us today for a long-term career opportunity within a supportive and enthusiastic company.

Additional Details

Schedule: Monday to Friday; 8AM to 4:30PM

Requirements: Due to the nature of our business and products carried, candidates must be bondable with no criminal record. Must be legally authorized to work in Canada.

IDN-Canada is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at IDN-Canada are based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by the laws or regulations in the locations where we operate.