Ward Clerk, Inpatient Surgery

Gghorg; Guelph; On-site; CAD 42,000 - 62,000; Full time

Job summary

Guelph General Hospital in Ontario seeks a Ward Clerk to support patient flow with essential administrative tasks. You will manage medical records, lab reports, and other patient documents, ensuring secure storage and accessibility for clinicians.

The role emphasizes strong typing, medical terminology knowledge, and collaborative teamwork in a fast-paced healthcare setting.

Qualifications

• Certificate or diploma in Medical Office Administration or related field
• Experience with Meditech Registration Module and Order Entry preferred
• Intermediate computer skills and 45 wpm keyboarding
• Demonstrated knowledge of Medical Terminology
• Strong organizational and record-keeping abilities
• Excellent interpersonal and communication skills

Responsibilities

• Provide administrative and clerical support to ensure efficient patient flow
• Manage and secure medical records, laboratory reports and other patient documents
• Assist in coordinating department operations and workflow
• Assist physicians, nurses and health care providers as needed
• Deliver exceptional customer service to patients, families and staff

Skills

Medical terminology

Record keeping

Typing 45 wpm

Interpersonal skills

Team collaboration

Independent worker

Education

Medical Office Administration certificate/diploma

Tools

Meditech Registration

Order Entry

Job description

At Guelph General Hospital, we are committed to our Mission of providing exemplary and equitable care for and with our community.

Everything we do is grounded in our values of being compassionate, inclusive, respectful, collaborative, and inspired. If you are seeking meaningful work in an organization where your contributions truly matter to patients, colleagues, and the broader community, you have come to the right place.

Current Shifts

Monday to Sunday, 0700-1900, and/or Monday to Friday, 1400-2200

Position Summary

The Ward Clerk provides administrative and clerical duties that are essential to the efficient patient flow in the department/unit. A Ward Clerk’s responsibilities include ensuring that medical records, laboratory reports and other patient records are obtained, properly completed and securely stored while being readily available to physicians, nurses and other health care providers. The Ward Clerk assists in the coordination of the efficient and effective operation of the department/unit.

In this role, you will:

• Have ongoing opportunities to learn and grow through a generous professional development program, including our education assistance fund and in-house learning initiatives
• Have access to a comprehensive total rewards package, including competitive compensation, health and dental benefits, short- and long-term disability coverage, and membership in the Healthcare of Ontario Pension Plan (HOOPP), with employer contributions matched at 126%.
• Be part of an organization that is deeply committed to the well being, safety, and psychological health of its workforce
• Support the Guelph Wellington Ontario Health Team’s commitment to anti-racism and anti-oppression through meaningful action
• Collaborate with a team of highly skilled and dedicated healthcare professionals united by a shared purpose

Located in the heart of Southwestern Ontario, Guelph, known as "The Royal City," offers an exceptional quality of life for healthcare professionals and their families.

• Expansive trails, rivers, and green spaces that support an active, outdoor lifestyle year-round
• A vibrant arts, culture, and music scene with nationally and internationally recognized events
• Diverse restaurants, cafés, and local craft breweries
• One of Ontario’s strongest and fastest growing economies
• Excellent education options, including both a university and college
• A welcoming, inclusive community with diverse cultures and centres of faith

Qualifications, Experience, Skills and Abilities

• Medical Office Administration certificate/diploma and/or recent related medical office experience
• Experience working with Meditech Registration Module and Order Entry
• Intermediate computer skills with 45 wpm keyboarding
• Demonstrated working knowledge of Medical Terminology
• Demonstrated organization and record keeping skills with attention to detail
• Excellent interpersonal and communication skills
• Demonstrated ability to work independently as well as collaboratively within a team in a fast-paced and ever-changing environment
• Demonstrated commitment to excellent customer service when interacting with patients, families, colleagues and physicians

This job posting is for a vacancy currently available. The hiring process can include the use of AI-enabled systems for administrative and candidate management purposes.

Guelph General Hospital is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds, including but not limited to Indigenous peoples, racialized communities, persons with disabilities, and 2SLGBTQ+ individuals. We are committed to providing a respectful, safe, and supportive environment for all employees, free from discrimination and harassment.