Ward Clerk – Critical Care #568-26

Brightshores Health System; Owen Sound; On-site; CAD 36,000 - 39,000; Part time

Job summary

Brightshores Health System in Owen Sound is seeking a part-time Ward Clerk to support Critical Care services. The role focuses on efficient patient flow, accurate transcription of orders, and collaboration with the health care team to ensure safe, timely care.

You will work under the Manager of Critical Care and Respiratory Services, with emphasis on attention to safety and patient-centered communication. The position requires computer proficiency, Cerner experience, payroll knowledge, and

Qualifications

• Secondary School Diploma with relevant administrative/secretarial experience or post-secondary business/office administration diploma
• Demonstrated computer skills with order entry in Cerner applications
• Recent ward clerk experience with transcription, processing and follow-up of inpatient physician orders
• Experience with the Critical Care Information System
• Demonstrated proficiency in Microsoft Office
• Demonstrated knowledge of medical terminology
• Typing 30 words per minute
• Demonstrated knowledge of payroll entry in Medipay
• Demonstrated problem solving, decision making and organizational skills
• Excellent interpersonal and communication skills
• Excellent ability to manage multiple requests and prioritize workload
• Ability to adapt to a rapidly changing work environment
• Availability to work 12- and 8-hour shifts, weekends, and statutory holidays on a rotational basis
• Demonstrated self-directed worker with minimal supervision required
• Recent satisfactory performance and attendance records
• Demonstrate, promote and encourage Brightshores’ values – We Show Up for Each Other, We Are Trusted to Act, We Create Solutions Together, We Strive for Better, We Share Accountability
• Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes
• Commitment to fostering an inclusive, respectful and culturally safe workplace that embraces diversity and promotes equity and belonging
• Comply with all applicable health and safety policies, procedures and regulations, and actively contribute to maintaining a safe and healthy work environment
• Preferred: Ward Clerk Certificate Program

Skills

Typing 30 wpm

Interpersonal communication

Multitasking

Problem solving

Adaptability

Team collaboration

Attention to patient safety

Education

Post-secondary business/office administration diploma

Ward Clerk Certificate Program

Tools

Cerner order entry

Medipay payroll

Microsoft Office

Job description

DEPARTMENT: CRITICAL CARE

POSITION LOCATION: OWEN SOUND

UNION AFFILIATION: OPSEU - CLERICAL

STATUS: PART-TIME

REASON TO POST: DIRECT REPLACEMENT

WAGE RATE: $26.020 - $28.046

Reporting to the Manager, Critical Care, and Respiratory Services, the Ward Clerk is responsible to facilitate the flow of patient care efficiently and safely through accurate and timely completion of assigned duties. Patient care is provided with an interdisciplinary focus; the Ward Clerk is required to work with all members of the Health Care Team in a collaborative fashion. The Ward Clerk will demonstrate excellent written and verbal communication with tact, diplomacy, empathy and courtesy to patients, families and staff.

QUALIFICATIONS

• Secondary School Diploma with relevant administrative/secretarial experience or post-secondary business/office administration diploma


• Demonstrated computer skills with order entry in Cerner applications


• Recent ward clerk experience with demonstrated competencies in transcription, processing and follow-up of inpatient physician orders


• Experience with the Critical Care Information System


• Demonstrated proficiency in Microsoft Office (Word - to be tested)


• Demonstrated knowledge of medical terminology (to be tested)


• Typing 30 words per minute (to be tested)


• Demonstrated knowledge of payroll entry in Medipay


• Demonstrated problem solving, decision making and organizational skills


• Excellent interpersonal and communication skills


• Excellent ability to manage multiple requests and prioritize workload


• Ability to adapt to a rapidly changing work environment


• Availability to work 12- and 8-hour shifts, weekends, and statutory holidays on a rotational basis


• Demonstrated self-directed worker with minimal supervision required


• Recent satisfactory performance and attendance records


• Demonstrate, promote and encourage Brightshores’ values – We Show Up for Each Other, We Are Trusted to Act, We Create Solutions Together, We Strive for Better, We Share Accountability


• Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes


• Commitment to fostering an inclusive, respectful and culturally safe workplace that embraces diversity and promotes equity and belonging


• Comply with all applicable health and safety policies, procedures and regulations, and actively contribute to maintaining a safe and healthy work environment

Preferred

• Ward Clerk Certificate Program