Ward Clerk & Admin Coordinator - Long-Term Care

Agecare-1; Edmonton; On-site; CAD 28,000 - 33,000; Full time

Job summary

AgeCare is seeking a Ward Clerk to support the Director of Care in our Edmonton home. You will handle clerical tasks, respond to calls, greet visitors, and assist with resident information on lab requisitions while maintaining accurate resident records.

You will also prepare and post nursing schedules, update them daily, and communicate changes to staff, while performing various clerical duties and reporting as required to ensure smooth daily operations.

Qualifications

• Health Care Aide certificate preferred.
• Basic clerical/administrative skills required.
• Pleasant telephone manner with strong customer service skills.
• Excellent organizational and communication skills.
• Ability to work under tight timelines.
• Must provide Vulnerable Sector Check or willingness to obtain one.

Responsibilities

• Answer incoming calls and relay messages to the appropriate party.
• Greet visitors and direct them as needed.
• Assist with resident information on lab requisitions and maintain resident records/files.
• Perform filing tasks for the Director of Care (DOC).
• Label residents' belongings and assist with schedule preparation under the DOC.
• Prepare and post the nursing schedule, update daily, and relay changes to staff.
• Carry out clerical duties and prepare reports or manuals as required.

Skills

Telephone etiquette

Organizational skills

Communication skills

Customer service

Education

Health Care Aide certificate

Tools

Microsoft Office Suite

Job description

AgeCare is seeking a Ward Clerk to support the Director of Care in our Edmonton home. You will handle clerical tasks, respond to calls, greet visitors, and assist with resident information on lab requisitions while maintaining accurate resident records.

You will also prepare and post nursing schedules, update them daily, and communicate changes to staff, while performing various clerical duties and reporting as required to ensure smooth daily operations.