Ward Clerk - Senior Care Admin & Scheduling

AgeCare; Edmonton; Vor Ort; CAD 42.000 - 54.000; Vollzeit

Zusammenfassung

AgeCare in Canada is seeking a Ward Clerk reporting to the Director of Care to support administrative functions in the home.

You will handle phone lines, greet visitors, help with lab requisitions, maintain resident records, and manage schedules under guidance.

The role requires strong organizational and communication skills, basic clerical abilities, and a patient, compassionate approach to serving seniors.

Qualifikationen

• Health Care Aide certificate preferred.
• Basic clerical / administrative skills.
• Pleasant telephone manner with strong customer service skills.
• Excellent organizational and communication skills.
• Ability to deal with tight timelines.
• Experience with Microsoft Office suite.

Aufgaben

• Respond to incoming telephone lines and relay messages.
• Greet visitors and direct them as appropriate.
• Assist with resident information on lab requisitions.
• Maintain or assist in maintenance of resident records/files.
• Perform filing assignments for the DOC.
• Assist with labeling of resident's belongings.
• Prepare and post the nursing schedule under the direction of DOC.
• Update and maintain the schedule daily, including calling staff.
• Input changes to the staff schedules daily and present to DOC for approval.
• Carry out various clerical duties and prepare reports or manuals as required.

Kenntnisse

Pleasant telephone manner

Customer service skills

Organizational skills

Communication skills

Timeliness under pressure

Microsoft Office experience

Ausbildung

Health Care Aide certificate preferred

Tools

Microsoft Office

Jobbeschreibung

AgeCare in Canada is seeking a Ward Clerk reporting to the Director of Care to support administrative functions in the home.

You will handle phone lines, greet visitors, help with lab requisitions, maintain resident records, and manage schedules under guidance.

The role requires strong organizational and communication skills, basic clerical abilities, and a patient, compassionate approach to serving seniors.