Ward Clerk: Scheduling, Records & Front Desk

Bloom Limited Partnership; Canada; On-site; CAD 42,000 - 54,000; Full time

Job summary

AgeCare is seeking a Ward Clerk to support the Office Manager in a long-term care home. You will handle incoming calls, greet visitors, maintain resident records, and assist with scheduling and reporting.

The role requires strong organizational and communication skills, Microsoft Office proficiency, and a willingness to obtain a Vulnerable Sector Check. Candidates with a Health Care Aide certificate are preferred and must thrive under tight deadlines.

Qualifications

• Health Care Aide certificate preferred.
• Basic clerical/administrative skills.
• Pleasant telephone manner with strong customer service skills.
• Excellent organizational and communication skills.
• Ability to deal with tight timelines.
• Experience with Microsoft Office suite.
• Must provide a Vulnerable Sector Check or be willing to obtain one.

Responsibilities

• Respond to incoming telephone lines and relay messages.
• Greet visitors and direct them as appropriate.
• Maintain resident records and files.
• Perform filing assignments for the Office Manager.
• Assist with labeling of residents' belongings.
• Prepare and post the nursing schedule under the direction of the Office Manager.
• Update and maintain the schedule daily, including calling staff.
• Carry out various clerical duties and prepare reports or manuals as required.

Skills

Customer service

Organizational skills

Communication skills

Pleasant telephone manner

Time management

Education

Health Care Aide certificate preferred

Tools

Microsoft Office

Job description

AgeCare is seeking a Ward Clerk to support the Office Manager in a long-term care home. You will handle incoming calls, greet visitors, maintain resident records, and assist with scheduling and reporting.

The role requires strong organizational and communication skills, Microsoft Office proficiency, and a willingness to obtain a Vulnerable Sector Check. Candidates with a Health Care Aide certificate are preferred and must thrive under tight deadlines.