Ward Clerk Reg PT [BJP UC2 0.60] AgeCare Jasper Place

AgeCare; Edmonton; On-site; CAD 42,000 - 54,000; Full time

Job summary

AgeCare in Canada is seeking a Ward Clerk reporting to the Director of Care to support administrative functions in the home.

You will handle phone lines, greet visitors, help with lab requisitions, maintain resident records, and manage schedules under guidance.

The role requires strong organizational and communication skills, basic clerical abilities, and a patient, compassionate approach to serving seniors.

Qualifications

• Health Care Aide certificate preferred.
• Basic clerical / administrative skills.
• Pleasant telephone manner with strong customer service skills.
• Excellent organizational and communication skills.
• Ability to deal with tight timelines.
• Experience with Microsoft Office suite.

Responsibilities

• Respond to incoming telephone lines and relay messages.
• Greet visitors and direct them as appropriate.
• Assist with resident information on lab requisitions.
• Maintain or assist in maintenance of resident records/files.
• Perform filing assignments for the DOC.
• Assist with labeling of resident's belongings.
• Prepare and post the nursing schedule under the direction of DOC.
• Update and maintain the schedule daily, including calling staff.
• Input changes to the staff schedules daily and present to DOC for approval.
• Carry out various clerical duties and prepare reports or manuals as required.

Skills

Pleasant telephone manner

Customer service skills

Organizational skills

Communication skills

Timeliness under pressure

Microsoft Office experience

Education

Health Care Aide certificate preferred

Tools

Microsoft Office

Job description

About Us

At AgeCare, our mission is to empower residents to live their lives to the fullest by prioritizing their health and well-being. We firmly believe that we are working in our residents' homes, and we dedicate ourselves to providing a comfortable and person-centered environment. Working in long-term care is more than just a job; it is a calling for many of us.

The Opportunity:

The Ward Clerk reporting to the Director of Care is responsible for a variety of clerical/administrative functions supporting the Director of Care and the home.

What Is In It For You:

• To respond to incoming telephone lines and take and relay messages as required.
• To greet visitors and directs them as appropriate.
• To assist with resident information on lab requisitions.
• To maintain or assist in maintenance of resident records /files.
• To perform filing assignments for the DOC.
• To assist with labeling of resident's belongings.
• To prepare and post the nursing schedule under the direction of DOC.
• To update and maintain the schedule daily, including calling staff.
• To input changes to the staff schedules daily and present To DOC for approval.
• To carry out various clerical duties and prepare reports or manuals as required.

What You Will Need:

• Health Care Aide certificate preferred.
• Basic clerical / administrative skills.
• Pleasant telephone manner with strong customer service skills.
• Excellent organizational and communication skills.
• Ability to deal with tight timelines.
• Experience with Microsoft office suite of applications.
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.

If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!