Ward Clerk Reg PT [BJP UC2 0.60] AgeCare Jasper Place

Bloom Limited Partnership; Edmonton; On-site; CAD 28,000 - 39,000; Full time

Job summary

AgeCare in Edmonton, Canada is seeking a Ward Clerk reporting to the Director of Care to provide essential clerical support in a long-term care home.

You will respond to incoming phone lines, greet visitors, maintain resident records and schedules, and perform routine clerical tasks while upholding dignity and respect for residents. This role requires strong organizational and communication skills and a service-oriented mindset.

Qualifications

• Health Care Aide certificate preferred.
• Basic clerical / administrative skills.
• Pleasant telephone manner with strong customer service skills.
• Excellent organizational and communication skills.
• Ability to deal with tight timelines.
• Experience with Microsoft Office suite of applications.
• Must provide Vulnerable Sector Check or be willing to obtain one.

Responsibilities

• Respond to incoming telephone lines and relay messages.
• Greet visitors and direct them as appropriate.
• Assist with resident information on lab requisitions.
• Maintain or assist in maintenance of resident records /files.
• Perform filing assignments for the DOC.
• Assist with labeling of resident's belongings.
• Prepare and post the nursing schedule under the direction of DOC.
• Update and maintain the schedule daily, including calling staff.
• Input changes to the staff schedules daily and present to DOC for approval.
• Carry out various clerical duties and prepare reports or manuals as required.

Skills

Customer service

Organizational skills

Communication skills

Time management

Microsoft Office

Education

Health Care Aide certificate

Tools

Microsoft Office

Job description

About Us

At AgeCare, our mission is to empower residents to live their lives to the fullest by prioritizing their health and well-being. We firmly believe that we are working in our residents' homes, and we dedicate ourselves to providing a comfortable and person-centered environment. Working in long-term care is more than just a job; it is a calling for many of us.

Opportunity

The Ward Clerk reporting to the Director of Care is responsible for a variety of clerical/administrative functions supporting the Director of Care and the home.

What Is In It For You

• To respond to incoming telephone lines and take and relay messages as required.
• To greet visitors and directs them as appropriate.
• To assist with resident information on lab requisitions.
• To maintain or assist in maintenance of resident records /files.
• To perform filing assignments for the DOC.
• To assist with labeling of resident's belongings.
• To prepare and post the nursing schedule under the direction of DOC.
• To update and maintain the schedule daily, including calling staff.
• To input changes to the staff schedules daily and present to DOC for approval.
• To carry out various clerical duties and prepare reports or manuals as required.

What You Will Need

• Health Care Aide certificate preferred.
• Basic clerical / administrative skills.
• Pleasant telephone manner with strong customer service skills.
• Excellent organizational and communication skills.
• Ability to deal with tight timelines.
• Experience with Microsoft office suite of applications.
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.

If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us! Since 1998 AgeCare has been dedicated to creating vibrant communities that celebrate and support aging with dignity, independence and community interaction for seniors. We offer our residents a safe and secure home-like atmosphere where they and their families can be assured peace of mind.

We want to hear from you if you are a talented, motivated, and embrace our guiding principles of: Trust: Act with integrity and fairness Respect: Treat everyone with dignity, kindness, and compassion Quality: Relentlessly pursue excellence in care and service Teamwork: Uplift each other with positive energy and support