Virtual Tax Expert - Bilingual Tax Prep Specialist

Intuit, Inc.; Laval; On-site; CAD 69,401,000 - 88,684,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a Tax Expert to assist customers in preparing their taxes using TurboTax software in a virtual, client-facing role. You will provide tax guidance, review personal returns, and resolve product inquiries with professionalism.

Fluent English and French are required, along with a minimum of 20 hours per week availability. The role emphasizes clear communication, accurate documentation, and helping clients navigate complex tax topics remotely.

Qualifications

• At least 2+ years of paid professional tax preparation experience.
• Experience using professional tax software for personal returns including complex elements.
• Strong customer service skills with the ability to interact professionally via video and audio tools.
• Willing and available to work a flexible schedule, minimum 20 hours per week.
• Bilingual English and French proficiency.

Responsibilities

• Help customers complete their taxes using Intuit TurboTax products, providing guidance and reviewing returns.
• Utilize government resources and team expertise to deliver accurate answers in understandable terms.
• Operate in a virtual, customer-facing role using the video communication software and maintain precise records.

Skills

Tax Expertise

Effective Communication

Complex Problem Solving

Research / Resourcefulness

Technical Acumen

Job description

Intuit, Inc. is seeking a Tax Expert to assist customers in preparing their taxes using TurboTax software in a virtual, client-facing role. You will provide tax guidance, review personal returns, and resolve product inquiries with professionalism.

Fluent English and French are required, along with a minimum of 20 hours per week availability. The role emphasizes clear communication, accurate documentation, and helping clients navigate complex tax topics remotely.